Experience

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  Burlington Coat Factory

  • Customer Service Representative

    • Oct 2010 - Present

    Professional extended customer service to external clients to respond to telephone and electronic inquiries professionally and courteously. Lead and establish dispute resolution procedures and processes to deliver excellent customer service satisfaction to include detailed and professional writt...

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  Burlington Coat Factory

  • Merchandise Allocation Specialist

    • Oct 2007 - Mar 2010

    Analyze sales, market trends, conditions, and regional customer buying patterns to create distribution of products to increase retail sales. Analyze store inventory levels, product content, demographic, requirements and make sound allocation distribution decisions. Perform strategic planning for...

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  Holliday Home School Academy

  • Head Proctor

    • Jan 1992 - Oct 2007

    Educated students grades pre-K through eighth grade. Employed various teaching methods while utilizing critical thinking and decision making processes to deepen and extend student knowledge base, thinking, and reasoning. Served in various leadership Home School planning committees to include cur...

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  RAHAI

  • Human Resources Manager

    • Jan 2000 - Dec 2005

    Managed production support, planning, business administration, and consultant recruitment. Recruited technical consultants to support clients for technical projects that included UNIX, LINUX, and WINDOWS engineers. Consultants were recruited to support a variant of project plans. Performed pro...

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  Bell

  • Budget and Facilities Manager

    • Jul 1983 - May 1992

    Managed office support personnel and provided training on office procedures. Managed and produced division level accruals, monthly and fiscal budgets, projects for corporate telecommunication division. Managed and published price indexes for vendor guidelines to be utilized for technical and non-...