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Alicia Dessereau profile image

Alicia Dessereau

Client Success Manager at 3BL
Intro Book
Marketing and customer success expert with 15+ years of experience.
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Location
Springfield, Massachusetts, United States, US
Skills
  • Microsoft Excel
  • Microsoft Office
  • Marketing
  • Social Media
  • Merchandising
  • Show all
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Bio

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Topline AI
Alicia Dessereau is a seasoned marketing professional with 15 years of experience in retail, marketing, and customer success. She has held various roles, including Marketing Director, Client Success Manager, and Retail Associate, and has expertise in Microsoft Office, social media, and inventory management. She holds a Bachelor of Business Administration degree from Western Connecticut State University and is certified as a Certified Customer Success Manager (CCSM) Level 1.

Credentials

  • Certified Customer Success Manager (CCSM) Level 1
    SuccessHACKER
    Nov, 2023
    - May, 2026

Experience

Education

  • 2005 - 2009
    Western Connecticut State University
    Bachelor of Business Administration (B.B.A.), Interactive Marketing

Suggested Services

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Industry Focus. “Retail and Consumer Goods”

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