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Alicia C. is a compassionate and skilled professional with experience in mental health, education, and customer service. She has worked as a TMS Practitioner, Support Worker, Student Mentor, Treasurer, and Sales Assistant. Alicia holds a BSc in Psychology and has certifications in Digital Skills, Mental Health First Aid, and Psychological First Aid.

Credentials

  • Psychological First Aid
    The Johns Hopkins University
    Sep, 2020
    - Apr, 2026
  • COVID-19: Psychological First Aid
    Public Health England
    Aug, 2020
    - Apr, 2026
  • ZSA Suicide Awareness Training
    Zero Suicide Alliance
    Aug, 2020
    - Apr, 2026
  • Digital Skills: Digital Marketing
    Accenture
    Jul, 2020
    - Apr, 2026
  • Excel Essential Training (Office 365)
    LinkedIn
    Jul, 2020
    - Apr, 2026
  • Introduction to Business Management
    FutureLearn
    Jul, 2020
    - Apr, 2026
  • Work Ready Virtual Experience
    InsideSherpa
    Jun, 2020
    - Apr, 2026
  • Mental Health First Aider
    Mental Health First Aid (MHFA) England
    Feb, 2019
    - Apr, 2026

Experience

  • Smart TMS
    • Bristol, England, United Kingdom
    • TMS Practitioner
      • Jan 2022 - Sep 2023
      • Bristol, England, United Kingdom

      ▪︎Treating patients using Transcranial Magnetic Stimulation (TMS) to stimulate localised areas of the brain and promote neuroplasticity.▪︎Mental health conditions that are treated include depression, anxiety, OCD, PTSD, addiction, bipolar disorder, borderline personality disorder, DPD.▪︎Providing patient care and support throughout their treatment journey.

  • Brandon Trust
    • Bristol, England, United Kingdom
    • Support Worker
      • May 2019 - Jan 2022
      • Bristol, England, United Kingdom

      ▪︎Supervise and care for children and young people with developmental disabilities at both a holiday playscheme and out in the community.▪︎Build a friendly and supportive 1:1 relationship with the children by tending to their needs and wellbeing, as well as encouraging them to partake in social activities and games to stimulate them and help them reach their full potential. ▪︎They all report having a great day with me at the playscheme and out in the community.▪︎Completed a multitude of training, including First Aid, Epilepsy Awareness, and Safeguarding.

    • United Kingdom
    • Higher Education
    • 700 & Above Employee
    • Student Mentor | Psychology Society Family Scheme
      • Sep 2020 - Jul 2021

      ▪︎Role of "Grandparent"▪︎Support first and second year students in their academic progression, and other university-related concerns

    • Treasurer | Dog Society
      • Aug 2020 - Jul 2021

      ▪︎Maintain and update the society's accounts, and provide regular financial reports.▪︎Advise the committee on financial implications of all decisions.▪︎As we are a new startup society, I am also very hands-on in the planning and preparation process, to launch our vision for the society.

    • United Kingdom
    • Staffing and Recruiting
    • 700 & Above Employee
    • Finance & Professional Services | Virtual Internship Experience
      • Aug 2020 - Aug 2020

      ▪︎Engaged in skills sessions covering topics such as Introduction to Commercial Banking, Audit, Retail Banking, Tax, and Key Skills for Finance Trainees.▪︎Presented by Lloyds Banking Group, EY, PwC, HSBC, and BDO.▪︎Completed a real-world finance and professional services work task, exercising my problem solving, commercial awareness and research skills.

    • Business, Operations & Marketing | Virtual Internship Experience
      • Jul 2020 - Jul 2020

      ▪︎Engaged in the skills sessions covering topics such as Supply Chain Management, Retail Uncovered, Consultative Selling, Competitor Analysis, and Marketing.▪︎Presented by Google, P&G, Enterprise, GSK, and M&S.▪︎Completed and received great feedback on a real-world marketing task provided by Enterprise, exercising market research, competitive analysis, and marketing strategies planning skills.

    • Consulting | Virtual Internship Experience
      • Jul 2020 - Jul 2020

      ▪︎Involved in skills sessions covering topics such as Project Management, Consulting Teams, Innovation in Consulting, Change Management, and Strategic Problem-Solving. ▪︎Presented by PwC, Alpha, CapitalOne, Bain & Company, Elixirr, and Accenture.▪︎Completed and received great feedback on a real-world consulting work task, exercising my market research, presentation design, and project planning skills.

  • University of Birmingham
    • Birmingham, England, United Kingdom
    • Project Lead | Birmingham Project
      • Jun 2019 - Jun 2019
      • Birmingham, England, United Kingdom

      ▪︎Elected as Project Leader and awarded A+ for my contribution and work ethic through peer review.▪︎Conducted street surveys in Birmingham and in Coventry regarding the people's opinions on public art.▪︎Interviewed the Culture Officer of the Birmingham City Council, the Marketing Director of the Birmingham Repertory Theatre (The Rep), and one of the sculpture commission finalists of the Arts & Science Festival by the University of Birmingham, for their opinions on the purpose, appreciation and funding for public art.▪︎Collaborated with the Deputy Curator for the Research and Cultural Collections at the University of Birmingham to produce an e-magazine written for the council, presenting our research findings and our suggestions as to how the council could improve engagement with public art.▪︎Passed the presentation assessment of our findings and our e-magazine to a panel of university academic staff, the Marketing Director of The Rep and a member of CIMA.

  • Build-A-Bear Workshop
    • Bristol, England, United Kingdom
    • Bear Builder
      • May 2017 - Jan 2018
      • Bristol, England, United Kingdom

      ▪︎Provided a high level of customer service with my friendly and engaging personality, to create a fun environment to better the customers’ bear-building experience.▪︎Engaged customers of all ages in the process to make the experience more personal and memorable. ▪︎Dealt with numerous customer queries, sales transactions and maintaining stock levels.

  • Flying Tiger Copenhagen
    • Bristol, England, United Kingdom
    • Sales Assistant
      • Oct 2016 - Dec 2016
      • Bristol, England, United Kingdom

      ▪︎Assisted customers with any queries about the selection of products in-store.▪︎Processed payments in order to meet sales targets - of which we had exceeded on numerous occasions.▪︎Maintained stock levels to support the smooth running of the store with my ability to work as part of a sales team.

Education

  • 2018 - 2022
    University of Birmingham
    Bachelor of Science - BSc, Psychology with Inverted Year Abroad
  • 2016 - 2018
    The Castle School Sixth Form
    A Levels, AAB
  • 2011 - 2016
    The Castle School
    GCSEs, 12 GCSEs A*-B

Suggested Services

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Industry Focus. “Health, Wellness & Fitness”

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