Experience

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  Mercy Health Australia

  • Australia
  • Hospitals and Health Care
  • 700 & Above Employee

  • National Group Coordinator - Diversity and Inclusion

    • Oct 2015 - Present

    I worked for Southern Cross Care Vic originally. It was acquired by Mercy Health in 2018. I manage the organisation’s national wellness and diversity program and associated activities. • Created and implemented a Wellbeing program (when the role was with SCCV). Prepared, undertook and analysed an enterprise-wide baseline survey that informed a different focus each month across 21 locations. Engaged external organisations to deliver testing (eg blood glucose), education programs, flu shoots and the provision of equipment.• Organised various diversity events across the organisation including the six-week RUOK? campaign, Harmony Day and International Women’s Day events. • Built partnerships with wellness-related organisations including Hesta Superannuation Fund, Medibank Private and the Multicultural Centre For Women’s Health. For example:• Managed Mercy Health’s online employee health and wellbeing hub - Thrive@Mercy. The Hub enhances staff awareness and knowledge of health and wellbeing and its importance. Promoted staff use of resources and information including video, self-assessment tools and referral services. • Initiated and drafted bimonthly, Health and Wellbeing newsletters, a calendar of events and content for the intranet and social media. • Developed and rolled out a Participate Advocate Communicate and Engage (PACE) Leadership program for multicultural women. • Obtained White Ribbon Workplace Accreditation for SCCV. Received five distinctions (the highest level achieved by an organisation yet).

  • Manager - Volunteers

    • Jan 2011 - Oct 2015

    I implemented a comprehensive volunteer program for 400+ volunteers that met national standards. • Revised and created policies and procedures (eg recruitment and engagement, supervision etc).• Produced a volunteer handbook, agreement and interview guide.• Designed and delivered training for 15 Lifestyle Coordinators who oversaw volunteers. • Ensured effective management and utilisation of volunteers.• Prepared a strategic plan to grow the volunteer database. • Recruited large volumes of volunteers including advertising, screening and interviewing.

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  Terra Firma

  • Australia
  • Business Consulting and Services
  • 200 - 300 Employee

  • Assistant Operations Manager

    • Jan 2008 - Apr 2011

    Terra Firma is a large full-service business consultancy specialising in business analysis, project management, knowledge and change, strategy and business transformation services nationwide.I managed client contracts, coordinated resourcing and project administration for projects ranging from short-term to multi-million dollar undertakings. I worked across industries including financial services, government, health, telecommunications and defence.• Won the Business Support Professional of the Year Award.• Liaised with clients on new contracts and renewals, prepared contracts and maintained the register.• Managed the Victorian eServices Panel, meeting onerous reporting requirements.• Prepared employment contracts for Terra Firma casual, contractors and permanent staff.• Updated internal business information and HR systems including personal records, professional profiles, employee movements, client contact information, internal organisational charts, case studies, position descriptions, HR policies and procedures and the Terra Firma website.• Identified opportunities for the continuous improvement of internal systems. • Produced weekly Resource and Engagement Reports for management. • Entered sales on the CRM system, monitored sales reports and reconciled figures with Finance.

  • National Recruitment and Training Coordinator

    • Jan 2005 - Jan 2008

    I oversaw end-to-end recruitment and training nationally. This included managing the Graduate Program across Vic and NSW and serving as the organisation’s central contact point for training.• Met recruitment targets for numbers and retention.• Recruited staff including coordinating interviews and maintaining a database and talent bank.• Collaborated with the IT department to streamline and upgrade the recruitment system.