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Bio

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Alicia Alvarenga is a seasoned administrative professional with extensive experience in customer service, human resources, and payroll management. She has worked in various roles, including Team Manager, Workplace Experience Manager, Office Coordinator, and Customer Service Coordinator. Alicia holds a Diploma of Business and a Cert IV Business Administration, and is proficient in Microsoft Office and Spanish.

Experience

    • Team Manager (Volunteer)
      • Apr 2024 - Present

      As the Team Manager my role is to maintain the general running of the team to free the coach to concentrate on the coaching and training aspects of the team. I liaise between the team, coach, parents and the office administration. I work closely with the Coach to bring about a high level of team ...

    • Workplace Experience Manager, ANZ
      • Feb 2022 - Mar 2024
      • Australia

      As the Workplace Experience Manager, I worked closely with our ANZ facilities team and the wider business to deliver the Workplace strategic pillars to build strong relationships and to ensure the successful delivery for Workplace best practice.General Administration- Answering emails/ enquiries ...

  • Afterpay
    • Melbourne, Australia
    • Office Coordinator, ANZ
      • Aug 2019 - Feb 2022
      • Melbourne, Australia

      - Managing the day to day operations of our Melbourne office from greeting guests, working with contractors to meeting/event set ups and pack downs- Supporting the Property and Facilities Director in Workplace tasks, projects, initiatives- Receive mail and manage courier services- Financial manag...

    • Australia
    • Human Resources
    • 100 - 200 Employee
    • Team Coordinator
      • May 2016 - Jun 2019

      As the Team Coordinator, i supported a team of consultants through the 360 recruitment process: Customer Care; Client Assignments; Candidate and Client Management; Contracts and Documentation; Administration; Event Management, Contribution to Team and Project Work.

    • Office Manager
      • May 2016 - Jun 2019

      As the Office Manager, my responsibilities involved the coordination and management of the office facilities, assist with client management and customer care and provide administrative support to the Director and consultants. Additionally, my role supported the Director with the coordination of all activities and events specifically related to our branch.

    • Customer Service Coordinator
      • Feb 2009 - May 2016

      As the Customer Service Coordinator, i was the first point of contact between candidates/ clients and The Next Step. I provided an exceptional level of customer service to all external and internal customers in a friendly and positive manner.

  • The Next Step
    • Melbourne, Australia
    • Front of House Coordinator - Contract
      • Feb 2007 - Sep 2007
      • Melbourne, Australia

      As the Front of House Coordinator, i was responsible for the day to day operation and management of reception, ensuring a positive first experience when candidates and clients telephoned or visited the office.

    • Customer Service, Payroll & Accounts Coordinator
      • Sep 2004 - Dec 2006
      • Melbourne, Australia
  • Regent Recruitment
    • Melbourne, Australia
    • Receptionist/ Administration Coordinator/ Accounts & Payroll Assistant
      • Aug 2002 - Sep 2004
      • Melbourne, Australia
  • Gecko Solutions Ltd
    • Melbourne, Victoria, Australia
    • Administration Assistant
      • Jun 2002 - Aug 2002
      • Melbourne, Victoria, Australia

      Contracting

  • Australian Home Warranty Pty Ltd.
    • Clifton Hill, Victoria, Australia
    • Receptionist/ Customer Service Representative
      • Apr 2002 - Jun 2002
      • Clifton Hill, Victoria, Australia

      Contracting

  • Kantar Millward Brown
    • Melbourne, Australia
    • Receptionist/ Market Research
      • Nov 1999 - Dec 2001
      • Melbourne, Australia

Education

  • 2012 - 2013
    Talent2 Education Group
  • 2010 - 2010
    CLB Training & Development
  • 1992 - 1998
    Gilmore College
  • 1992 - 1997
    Victorian School of Languages (Spanish)
  • St John (Vic)

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Spectator Sports”

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