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Alicia (aj) Jones is a seasoned professional with 1 year of experience as an Applications Engineer at Element Materials Technology, and 9 years of experience in various roles at NTS - National Technical Systems, including Project Coordinator and Estimator/Senior Project Coordinator. She holds a Bachelor of Science degree in Chemistry from Towson University. Her skills include Microsoft Office, Customer Service, Social Media, Microsoft Excel, PowerPoint, Event Planning, Microsoft Word, Public Speaking, Research, Advertising, and Team Building.

Experience

    • Deputy Program Manager

    • Applications Engineer
      • Sep 2022 - Present

    • Applications Engineer
      • Aug 2020 - Present

      Assist in the day-to-day quoting process and assure the quotations are accurate, complete, and delivered on timeAssist other Application Engineers Develop and write quotations for new and existing accountsWork in cooperation with facility managers, regional sales managers, and customer service agents, toward setting appropriate winning strategies on quotationsAnswer technical questions from Sales personnel and potential clientsDevelop talent of team by onboarding and training new employeesDevelop a understanding and on-going awareness of aspects of the external environment affecting our business. In addition to the competition, this includes the economic and regulatory environments, supplier information, labor market conditions, and the industry/market trends for the various segments we serve and services NTS offers.

    • Estimator/Senior Project Coordinator
      • Mar 2017 - Aug 2020

      Assists in the day-to-day overall quoting process and assures the quotations are accurate and complete and delivered on time. Develops and writes quotations for new and existing accounts. Optimizes price on quotations by setting the most appropriate strategies for a particular situation with the goal of positioning NTS to win the work Maintains an in-depth technical knowledge of all NTS services. Answers technical questions from Sales personnel and potential clients. Works with other NTS technicians, engineers, and customers as required

    • Project Coordinator
      • Jul 2015 - Mar 2017

      On a daily basis receive in customer samples, log into the project database, and distribute projects to engineersSubmit new customer request to the corporate officeRequest and log in customer supplied purchase ordersActs as customer liaison regarding entering special instructions into the system, routine customer changes, and follow-upsReceive checks and send to Corporate on a weekly basisDaily updates of credit hold/pending list Logging out customer projects within project database

  • Procter & Gamble
    • Hunt Valley, MD
    • Lab Tech
      • May 2014 - May 2015
      • Hunt Valley, MD

      Ability to manage multiple priorities in a fast paced environment while adhering to all rules and methodologiesIndependently run routine and non-standardized test to analyze various products and test results Maintain lab equipment and apparatuses in proper condition that are used while running the product testsTake weekly inventory of lab resources Proficiency in using different apparatuses built specifically for product testing, AR-G2 Rheometer, Optical Comparitor, Texture AnalyzerProficiency in image analysis using ImageJ Work in GMP environments

Education

  • 2007 - 2013
    Towson University
    Bachelor of Science (BS), Chemistry

Suggested Services

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Industry Focus. “Chemical Manufacturing”

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