Bio
Credentials
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Tri-Council Policy Statement: Ethical Conduct for Research Involving Humans Course on Research Ethics (TCPS 2: CORE)
Government of CanadaMar, 2014- May, 2026
Experience
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Health Assurance Hospitals Company - DHAMAN شركة مستشفيات الضمان الصحي - ضمان
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Kuwait City, Al Asimah, Kuwait
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Health Technology Specialist
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Mar 2022 - Present
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Kuwait City, Al Asimah, Kuwait
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Kuwait Oil Company
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Al Ahmadi, Kuwait
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Health Information System Specialist (DUC- Ahmadi Hospital)
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Sep 2021 - Mar 2022
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Al Ahmadi, Kuwait
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Al Salam International Hospital - Kuwait
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Kuwait City, Al Asimah, Kuwait
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Clinical Informatics Specialist
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Jan 2021 - Sep 2021
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Kuwait City, Al Asimah, Kuwait
• Planning Health Information system (HIS) usage and integration acrossbusiness units.• Leading the implementation process of the new HIS (PrimeCare) in the hospital.• Participating in the development and execution of the clinical integration and improvement strategies• Working on gathering requirements and determining user authorities.• Leading functional and integration user acceptance testing with healthcare staff.• Providing analytical, technical, and problem resolution with clinical information as it relates to the end-user.
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Humber River Hospital
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Toronto, Ontario, Canada
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Digital Learning Instructor - HIS
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Dec 2019 - Jun 2020
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Toronto, Ontario, Canada
• Leading, developing and facilitating Meditech system training to all professionally regulated staff in the hospital.• Conducting assessments to gather training requirements based on departmental workflow.• Working on workflow mapping (current/future state) and gap analysis.• Collaborating with IT team to gather requirements for EMR updates.• Developing education materials for EMR implementation/upgrades.• Developing, documenting and communicating downtime process for the entire hospital.• Performing post on-boarding optimization evaluation to identify and address training gaps.• Validating ongoing staff competency in all optimal clinical workflows, and addressing any gaps identified for process improvement.
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Grand River Hospital
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Kitchener, Ontario, Canada
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HIS Training Specialist - Cerner
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May 2019 - Nov 2019
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Kitchener, Ontario, Canada
• Collaborating and coordinating with PRISM project team and vendor (Cerner) in order to implement the new health information system for the hospital.• Consulting and collaborating with employees and management to facilitate, engage and positively influence the instructional and training environment.• Providing feedback on education support materials and assisting in updating materials for specific end user populations.• Conducting classroom education preparation, developing in-depth knowledge of training material and the system functionality supporting system workflows.• Managing all training logistics including setting up classrooms, sending invites to training participants, taking attendance, etc. and organizing training manuals and technical aids including manuals, multimedia visual aids, and other educational materials.• Delivering educational curriculum and training based on pre-determined lesson plans.• Applying knowledge of adult learning theory and flexibility in training techniques, and adapting to prevalent learning styles of training audience in order to reach audiences of varied backgrounds and learning styles.• Collaborating with the Manager of Change Adoption to develop mitigation strategies for end users to support increased adoption• Providing direct end-user support and coaching during implementation and post go-live to optimize skills
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Dalhousie University
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Halifax, Nova Scotia, Canada
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Graduate Researcher - Health Informatics
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Sep 2016 - Dec 2017
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Halifax, Nova Scotia, Canada
• Developed a preoperative patient education system for cardiac patients in collaboration with a team from QEII Health Sciences Centre in Halifax, NS as a part of my graduate thesis.• Gained an excellent experience with conducting, designing, modelling, and implementing health services research.• Obtained advanced ability to conduct in depth clinical literature reviews.• Gained solid understanding of principles and practices of HealthInformatics systems• Expanded my knowledge of Health Informatics systems characteristics, strengths, and limitations.• Obtained remarkable experience working with clinical workflows and practice guidelines.• Achieved thorough knowledge of Health information analytics.• Expanded my understanding of the main principles that underlie health research design, data analysis and interpretation of results.• Obtained the ability to convert complicated information into easily understandable language.• Developed my experience with developing reports, charts, models, presentations and spreadsheets with data and results of evaluation studies.• Gained excellent communication, interpersonal, leadership skills.
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Dalhousie University
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Halifax, Nova Scotia, Canada
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Community Leader Intern - Student Health Promotion
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Jan 2015 - Apr 2015
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Halifax, Nova Scotia, Canada
• Assisted students to make informed decisions about health and wellness by providing information, education and support.• Planned, organized, and implemented various health promoting activities and workshops around campus for students and faculty.• Coordinated services, events and made connections between students and Dalhousie health services.• Contributed to building online wellness foundations through social media.• Gained strong speaking skills through educating students on various health topics such as mental health, nutrition, physical activity, immunization and more.• Improved computer skills for designing posters and videos to promote health promotion projects through web-based information systems.
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Ministry of Health Kuwait
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Kuwait
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Radiographic Technologist - Clinical Practicum
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Sep 2009 - May 2011
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Kuwait
• Obtained special ability to operate diagnostic radiology equipment under the direction of radiologists or other medical officers to produce radiographic studies used in medical diagnosis and treatment.• Gained intensive knowledge of anatomy and physiology, radiological positioning, radiology protocol and standing orders, radiation safety procedures.• Gained special knowledge of electronic health records and patient information systems.• Obtained special experience in clinical practice guidelines and electronic health information system.
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Education
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2015 - 2018Dalhousie University
Master's Degree, Medical Informatics -
2012 - 2015Dalhousie University
Bachelor's Degree, Public Health Education and Promotion -
2007 - 2011Kuwait University
Bachelor's Degree, Radiologic Technology/Science - Radiographer
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