Experience

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  Hmmg

  • Director Of Operations
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  HMMG

  • Director Of Operations

    • May 2019 - Present
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  HFG

  • Ottawa, Canada Area

  • Director Of Operations

    • May 2018 - Present
    • Ottawa, Canada Area

    Partner in a new restaurant and cafe franchiseLooking into different franchise brands, Market study , location search , demographic study Meet and negotiate franchise agreements and disclosures. Source for raw materials and local suppliers , set a land and budget with finance , and make sure all...

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  QFA

  • Nigeria

  • Operations Director

    • Apr 2016 - May 2018
    • Nigeria

    To launch an new international coffee and donut brand in Nigeria Responsibility with the support of CEO to finalize 1- HR strategy and candidates identification for •production manager, •Store manager•procurement manager2-Supply Chain and logistic • identify 3rd Party Logistic Provider•NAFDAC an...

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  Al omooma Hospital

  • Kuwait

  • Hospitality Manager

    • Jan 2015 - Dec 2015
    • Kuwait

    Provided management and implementation to a new software system by following Australian accreditation standards to be trained in all departments Creat new Policies to be followed in customer satisfaction, central Kitchen, receptions, housekeeping, ER, Clinics, Overlook all communication between p...

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  Kout Food Group

  • Kuwait

  • Sr Operation Manager

    • Jun 2013 - Nov 2015
    • Kuwait

    : Operated ten restaurants of Kababji and managed 241 employees, 51 delivery cars in the areas of dine-in, delivery, and catering events. Changed mandate of restaurants from fast food to fast casual dining, and secured locations to launch extra restaurants. Identified and created new items to ma...

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  Costa Coffee

  • beirut Lebanon

  • Regional Operation Manager

    • Nov 2004 - Feb 2010
    • beirut Lebanon

    : Hired to open new markets and locations in Lebanon, Syria, Jordan, and Turkey. Full responsibilities for strategic planning, development, and operational management within these new Costa coffee locations. Scope of accountabilities encompasses operations management, quality assurance, negotiat...

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  Second cup Coffee

  • Kuwait

  • Operation Manager

    • Feb 2002 - Oct 2004
    • Kuwait

    : Implemented multiple coffee locations in Kuwait and Lebanon. Scope of accountabilities encompasses operations management, quality assurance, and identification of new opportunities, negotiations, health and safety, purchasing, vendor selections, merchandise, equipment, and food. Established an...

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  Buffalos Cafe,,,Casual Dining

  • Kuwait

  • General manager

    • May 2001 - Nov 2002
    • Kuwait

    General manager for Buffalos Cafe a casual dining launched in Kuwait for the first time in the region. follow up on construction, plan kitchen flow, work on decoration and training. Create none alcoholic bar to suit the market. Budget and follow up on P&L. Increase sales 56% the first year an...

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  Dunkin Donuts

  • Atlanta GA USA

  • District manager

    • 1990 - 1999
    • Atlanta GA USA

    Manage 2 locations and 11 Airport locations with 14 whole sale locations .Establish whole sale market and daily delivery. manage all locations, implement a system for daily delivery for airport with special training of al Airport system and international customer service satisfaction. awarded fro...