Bio
Credentials
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ITIL Foundation Certificate in IT Service Management
PEOPLECERTJul, 2014- Apr, 2026
Experience
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Grubtech
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Dubai, United Arab Emirates
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Business System Manager
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Jan 2022 - Present
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Dubai, United Arab Emirates
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United Arab Emirates
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Retail
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700 & Above Employee
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Business System Manager
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Jan 2017 - Jan 2022
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Business System Analyst
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Apr 2011 - Dec 2016
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Business System Engineer
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2006 - Apr 2011
Mainly to plan, install, organize Micros - Fidelio solution at Al Tayer F&B outlets. support designated business systems requirement in line with business needs and drive its implementation and operation to enable automation and improve business processes efficiencies with focus on the F&B businesses. Also improving the Project Management skills by documenting Business requirements, Business case and Project plan.
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Business Vsion 2000
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Karachi, Pakistan
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Assistant Manager Systems Support
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Feb 1999 - 2006
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Karachi, Pakistan
Leading a team for the support and installation of Micros - Fidelio software soluition for Hotels and restaurants. Managing, providing and scheduling team to provide non stop 24*7*365 days support. Training and implementing Micros - Fidelio solutions.
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Education
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2002 - 2003Preston Institute of Science and Technology
MSIT, Information Technology -
Karachi University
Bachelor of Commerce (B.Com.), Accounting and Finance
Suggested Services
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