Bio
Experience
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MCAT/Citifinancial
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Baltimore, Maryland Area
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Administrative Assistant
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Jul 1999 - Dec 1999
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Baltimore, Maryland Area
Answered and quickly redirected up to 60 calls per day.Directed guests and routed deliveries and courier services.Answered and managed incoming and outgoing calls while recording accurate messages.Opened and properly distributed incoming mail.Helped distribute employee notices and mail around the office.Assisted with event planning, including associated travel and logistical arrangements.Assessed urgency and priorities before accepting or declining appointments and meetings with my superior.Screened visitors and directed them to the correct employee or office.Obtained signatures for financial documents and internal and external invoices.Served as corporate liaison between the finance, IT and marketing departments.Processed client rebate reconciliation, reporting and check requests.
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RITE AID
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Baltimore, Maryland Area
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Manager
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May 1993 - Oct 1994
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Baltimore, Maryland Area
Examined merchandise to verify that it was correctly priced and displayed.Planned budgets and authorized payments and merchandise returns.Reordered inventory when it dropped below predetermined levels.Instructed staff on appropriately handling difficult and complicated sales.Assigned employees to specific duties to best meet the needs of the store.Managed staff of 2-3 cashiers per shift.Counted cash drawers and made bank deposits.Hired, trained and evaluated personnel in sales and marketing.
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Education
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2015 - 2016Patten University
Bachelor of Arts in Psychology, Industrial and Organizational Psychology -
2009 - 2013University of Phoenix
Associate’s Degree, Industrial and Organizational Psychology
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