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Bio

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Alfred Gabriel is a seasoned IT professional with 19 years of experience in planning, administering, and troubleshooting IT systems, networks, and infrastructure. He holds a Master of Engineering degree in Computer Engineering and has expertise in Dell hardware and software, Microsoft Exchange, and phone systems.

Experience

  • Warren Industries Ltd.
    • Concord, Ontario, Canada
    • System and Information Administrator
      • Nov 2016 - Present
      • Concord, Ontario, Canada

      - Planner for major IT & IS projects/servers migration/network upgrades- Strong practice in TCP/IP, Subnetting, Switches (Cisco, Meraki, HP Procurve, Nortel/Avaya 5520 and MikroTik router) Ubiquiti radios- Strong in Microsoft servers 2008/2012R2/2016/2019, AD, DHCP, DNS, Policy Management and Hyper-V- Excellent experience with Hyper-V machines, VMware, Zero Client/Host (Teradici), WYSE thin client & WDM from Dell- Microsoft Exchange, MS 365, OWA and Power Shell- Excellent knowledge with Dell hardware and software- Good knowledge with Data base (Job Boss) and ERP (Plexus-online)- Expert in phone systems (Mitel, Shoretel, Avaya and Meridian)- Build documentation and tracking for Information Management System

  • Warren Industries Ltd
    • Concord, Ontario
    • Information and Network Administartor
      • Sep 2011 - Feb 2024
      • Concord, Ontario

      Warren Industries LTD, Automotive Industry

  • PC Click
    • Mississauga, Ontario
    • Information and Network Administrator
      • Apr 2010 - Sep 2011
      • Mississauga, Ontario

      - Respond to requests for technical assistance via phone, email or ticket system (Smart Vision); for over than 700 end-users- Plan, organize and prioritize calls in a high-pressure environment- Analysis, troubleshoot and solve technical infrastructure- Research and submit recommendation for projects and developments- Technical support experienced with Microsoft Windows (2000, XP, Vista and 7), MS office and exchange server- Document and prepare system service documentation

  • HC Pharma Group
    • Calgary, Alberta
    • Network Administrator
      • Oct 2008 - Mar 2010
      • Calgary, Alberta

      - Plan, install, configure network infrastructure in pharmacies- Troubleshooting end-user workstations hardware, software and printers- Troubleshooting of Simplicity Plus pharmacy software- Built, maintain and update of company’s web site

Education

  • 2003 - 2005
    University of Guelph
    Master of Engineering (MEng), Computer Engineering
  • 1997 - 2002
    Arab Academy for Science, Technology and Maritime Transport
    Bachelor of Engineering (BEng), Computer Engineering
  • 1988 - 1997
    Ecole Saint Marc Alexandrie

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Motor Vehicle Manufacturing”

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