Experience

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  Fedsight Consulting

  • United States

  • Senior Analyst/Project Coordinator

    • May 2021 - Present
    • United States

    · Assists with setting up and maintaining the project management infrastructure including, but not limited to, management and reporting, contractual tracking and reporting, status reporting, human resources and quality management processes, and other related project management activities.· Prepare status reports, update project plans, and prepare client billings.· Assists in the development for communications for the United States Coast Guard· Project coordinator for the United States Coast Guard’s Retention and Capstone Policy Project· Create Project Management strategies and action plans of high complexities· Implement working knowledge of MS O365 client to leverage project capabilities· Enhance project abilities to be managed by multiple team members· Provide analytical/administrative support to the FedSight team· Prove research and document analysis for SEVP ICE initiative· Recognize and report new business development opportunities· Manage low and mid-level complexity SharePoint sites· Record weekly meeting minutes for Project Stakeholders· Update and manage project newsletters, website, and marketing initiatives · Facilitate meetings and discussion with O365 Teams · Actively peer-review and edit documents for various projects

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  OptimumEssentials & Co., LLC

  • Baltimore, Maryland, United States

  • Marketing Communications Project Manager/Branding Consultant

    • Dec 2014 - Present
    • Baltimore, Maryland, United States

    • Consult with start-up companies regarding brand strategies and marketing tailoring plans• Compare actual performance against scheduled performance for project management plan• Manage. monitor, and ensure that all key milestones are reached the duration of all projects• Create and publish marketing materials per organization's marketing plan• Develop and manage all internal communication systems via CRM platforms and cloud-based systems• Manage the reputation, consistency, and brand-building areas for organizations• Identify key internal and external stakeholders to discuss shared expectations and gain required authorizations necessary to moving forward with project plans• Organize and streamline services offerings into user-friendly concepts• Define main objectives, purpose, and scope of new project plans• Take primary responsibility for developing and implementing social media efforts across platforms in coordination with relevant advocacy, membership, and marketing staff• Setting up tracking systems for online marketing activities• Organize promotional activities for new products/services

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  National Institutes of Health

  • Bethesda, Maryland, United States

  • Events Management Coordinator/Program Analyst

    • Mar 2015 - Oct 2021
    • Bethesda, Maryland, United States

    • Manage the Events Management System (EMS) and all digital signage content and on-site events•Maintain currency in training, setup and deployment of all technologies used for CSR meetings/conferences.•Design marketing and promotional material for the department•Coordinate travel and meeting arrangements for Scientific Review Officers•Create a variety of differen content to support communications and department marketing efforts, including newsletters, websites, and event brochures•Execute effective Video Assisted Meetings for local and international scientists through CiscoJabber and ZOOM•Assist in recruiting and hiring event volunteers and staff•Manage and implement strategic communication management to all participating staff and Review Officers •Research client preferences for space and conference trends•Facilitate online communication with clients via Zoom, Cisco, and Microsoft Teams

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  Petit Scholars

  • Lead Montessori Teacher

    • Apr 2012 - Mar 2015

    •Communicated regularly with staff, director, and families•Assisted with the design and implementation of education programs, including in-service staff training programs•Researched strategies, procedures, and guidelines to produce curriculum for students•Followed- up with prospective families regarding center program focus, tuition rates, and staff•Updated and maintain student records•Conducted annual staff performance evaluations•Kept current with all credentials and degrees in accordance with all accrediting and regulatory bodies•Regularly applied working knowledge of Microsoft Office Suite•Handled all administrative tasks associated with prospect applications, fees, and other supportingdocuments•Proofread Parent and Student handbooks to ensure all documentation conforms to OSSE guidelines, procedures, and standards•Lead staff of 6 in all aspects of daily operations •Performed copying, scanning, and faxing as necessary•Served as point of contact for parents and staff to access information regarding center protocol and procedure•Created marketing material for recruitment, open-houses, and center events

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  Optimum One Mgmt

  • Leasing Professional

    • Jun 2008 - Apr 2012

    Research and develop a spreadsheet of potential clients, properties, including geographic location Research geographical information regarding specific neighborhoods, crime statistics, dining options, grocery stores, childcare facilities, and other relevant data Apply working knowledge of Microsoft Office Collect professional references for clients to assist with closings and sales Checks applications for compliance as requested during administrative review Handles-all administrative tasks associated with processing an application for review between Property Manager and Lending Companies Keep and maintain schedules and calendar’s Perform copying, scanning, and faxing as necessary Order and maintain office supplies Marketing management Telephone support; direct calls to appropriate associates and answer or referring inquiries

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  IKEA

  • Customer Service Representative

    • Aug 2008 - Aug 2010

    •Contribute to the operational implementation of the unit action plan within the team•Support in creating an inspiring and motivating work environment and atmosphere where co-workers have access to the information they need and user-friendly tools•Empower and coach co-workers through knowledge, confidence, trust and motivation so they are always ready to support customers in the best way possible•Monitor and feedback on working methods, productivity and quality on team and individual levelEnsure the right number of competent co-workers to secure high quality for all customer contacts within the service level.•Build a committed team with a strong culture based on customer focus, high performance and pride in their work.•Managed and Operated POS systems