Experience

• 

  The Lodge & Club Ponte Vedra Beach

  • Ponte Vedra Beach, Florida, United States

  • Wedding & Special Events Manager

    • Nov 2021 - Oct 2023
    • Ponte Vedra Beach, Florida, United States

• 

  Southern Grace Events

  • Chandler Oaks Barn, St. Augustine, FL

  • Lead Coordinator

    • 2020 - Nov 2021
    • Chandler Oaks Barn, St. Augustine, FL

• 

  Ponte Vedra Beach Resorts

  • United States
  • Hospitality
  • 1 - 100 Employee

  • Leisure Sales Agent

    • Jan 2018 - 2020

    • Utilizing Hospitality Sales and Marketing programs for increased hotel revenue and profit.• Applying Property Management software knowledge for daily room operations and occupancy.• Offering appropriate reservation options based on expected attendees when coordinating events.• Upselling amenities for social and corporate bookings to exceed return goals and enhance value.• Collaborating with team members to ensure guest requests are appropriately addressed.• Maintaining detailed records and accurate leads, as well as engaging in prospect development.• Closing deals consistently in various market segments with charisma and authenticity.

  • Guest Services Agent

    • Aug 2017 - Jan 2018

    • Emphasized anticipating guest needs and personalization with recommended hotel services. • Streamlined the check-in process to decrease wait times and increase customer satisfaction.• Resolved sources of dissatisfaction and implemented processes to prevent future obstacles.• Monitored cash drawers at multiple checkout stations to ensure correct exchange and supply.• Cross-trained with departments such as Food and Beverage for overseeing budgets and expenses.• Assisted Conference and Catering with event production details and fulfilling Banquet Event Order specifications.

• 

  Duval County Public Schools

  • Jacksonville, Florida Area

  • Language Arts Teacher

    • Oct 2014 - Dec 2016
    • Jacksonville, Florida Area

    • Achieved highly effective rankings each year as a professional educator.• Used data, assessments, and observations to drive instructional focus.• Planned and coordinated engaging activities tailored to individual student needs.• Developed innovative ways to facilitate creativity and encouraged student ownership.• Integrated requirements of students with exceptionalities in an empowering manner.• Employed problem solving techniques to analyze situations and assess the effectiveness of interventions.• Implemented goal-oriented learning to document progression and achievement.