Experience

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  Djula

  • Paris, Île-de-France, France

  • E-commerce Project

    • Jan 2023 - Present
    • Paris, Île-de-France, France

    • Monitor and maintain smooth functionality of brand website and the market places• Analyse past performance of collections, categories and campaigns to improve marketing and sales effectiveness and ROI.• Execute sales, promotions, marketing and social media campaigns, and programmes over digital platforms• Coordinate with cross-functional teams on execution of brand, marketing and e-commerce activities.• Operate and maintain existing IT infrastructure and networks based on standard operations procedure• Develop, manage and measure performance of technology vendor relationships.• Analyse order fulfillment,service quality and customer satisfaction performance.• Generate ideas and strategies based upon data-driven insights and recommendations• Drive e-commerce sales performance and assess potential partnership prospects.• Design business questions to be used for data mining and analysis.• Develop and implement roadmap for online store's functionality, monitor and review data mining and analytics tools

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  CHANEL

  • Paris, Île-de-France, France

  • Sales Team Lead( Temporary Store Manager)

    • Oct 2021 - Dec 2022
    • Paris, Île-de-France, France

    • Manage retail administration, service brand, store's sales performance, and optimize workforce for service excellence• Communicate scheduled sales reports in accordance with organizational standards• Analyse service quality and customer satisfaction• Develop service operations, store security policies and procedures• Interpret information on sales goals and targets and promote workforce diversity• Monitor merchandising presentation, visual display and stock organization.• Implement e-commerce activities, coordinate order processing, delivery and returns of customer orders

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  Brunello Cucinelli

  • Paris, Île-de-France, France

  • Sales Associate

    • Sep 2019 - Sep 2021
    • Paris, Île-de-France, France

    • Sell products and services, document sales transactions.• Operate cash registers and close daily revenues, participate in team building activities• Handle after-retail sales services, stock control operations and merchandise display.• Generate potential ideas that may contribute to productivity improvements and innovation.• Interact with customers, handle fulfillment of customers' distance orders service.• Accueillir et conseiller les clients mondiaux spécifiquement la vente en ligne

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  Yves Salomon

  • Paris, Île-de-France, France

  • Assistant Manager Supply Chain

    • Mar 2019 - Sep 2019
    • Paris, Île-de-France, France

    • Send and track payments, customer invoicing and open letters of credit • Enter markdowns and execute promotions activity• Receive orders; control and follow the manufacturing schedule• Ship internet orders in coordination with carriers• Organize orders to prepare, package products and samples• Analyze and develop the distribution network in line with the brand strategy• Monitor the supply of raw materials and track inventory

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  Coface

  • 1 PLACE COSTES ET BELLONTE - 92270 BOIS-COLOMBES

  • Business Development Specialist brokers

    • Apr 2018 - Sep 2018
    • 1 PLACE COSTES ET BELLONTE - 92270 BOIS-COLOMBES

    • Construction of management dashboards by brokerage firm, entities, region.• Participation in the construction of tools (broker portal, CRM adaptation needs, information relating to litigation, payments of brokerage commissions, broker invoicing)• Monitoring strategic broker actions for retention, saturation, and support at new business level,• Creation of a dedicated training program and monitoring of deployment in conjunction with local sales teams and group HR• Best practice and templates for welcome support documents for new brokers

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  G7 Investment Group - Sole proprietorship L.L.C.

  • Dubai, United Arab Emirates

  • Assistant Account Manager

    • Jun 2014 - Sep 2016
    • Dubai, United Arab Emirates

    • Report end of day customer contact sheets and sales to each Executive Account Manager and track teams daily sales as well• Attend daily sales and customer strategy meetings within the office and work with our team to ensure optimal success.• Research specific territories to be able to cater the clients promotional offerings to the potential consumers.• Completing financial reports on a regular basis and providing information to the finance team.Negotiate contracts and close agreements to maximize profits.• Handle customer feedback in a timely