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Alexandre Alves is a seasoned Agile Coach and Project Manager with expertise in process improvement, team leadership, and knowledge management. With a strong educational background in Computing Engineering and a Master's degree in Project Management, he has a proven track record of delivering successful projects and improving organizational efficiency. He holds various Kanban certifications and has experience working with multiple teams and stakeholders in Brazil and globally.

Credentials

  • Kanban Coaching Professional - KCP
    Kanban University
    Dec, 2023
    - Apr, 2026
  • Kanban Maturity Model - KMM
    Kanban University
    Nov, 2023
    - Apr, 2026
  • Kanban Systems Improvement - KSI (former KMP-II)
    Kanban University
    Mar, 2021
    - Apr, 2026
  • Kanban Systems Design KMP-I
    Kanban University
    Feb, 2018
    - Apr, 2026

Experience

    • Brazil
    • Financial Services
    • 300 - 400 Employee
    • Tech Manager
      • Mar 2024 - Present

    • Specialist Agile Coach
      • Oct 2023 - Jun 2024

      Working with the two main services maintained by the company (Loans for financing solar power projects and Photovoltaic kits sales), supporting the definition of coherent initiatives and acting as an active promoter of cooperation between teams. Conduction of ceremonies/feedback loops for aligning the work done by multiple teams, at the portfolio level. Facilitation and support for conversations about delivery predictability based on flow metrics (lead time/cycle time and historical throughput). Help in monitoring our OKRs and keeping teams focused on solid results, beyond just deliveries.Partnership for leaders on choosing tools and techniques for solving different problems, in team evolution and organizational maturity as a whole, and in achieving practical results linked to Product life cycle management. Behaving as a leader myself about recurring diagnostics and continuous improvement across/beyond Technology and Product, with the intent of increasing the maturity of the service that is perceived by the customer and anticipating challenges related to working together with other stakeholders.Protagonist on the knowledge management front and responsible for collaboratively defining a simple documentation format, but that fits the purpose of capturing the basic product definitions and what/why was built, as well as the architectural decisions behind how we built it.

    • Senior Agile Coach
      • Nov 2022 - Oct 2023

      Portfolio management for the Financial Services Value Stream and it's 4+ product development teams. Menthoring for Product, Business and Tech leadership about practices and principles from agile methodologies and how to visualize flow and coordinate dependencies twoards value delivery.Host/conductor for ceremonies/feedback loops aiminig to align work done by multiple teams, in the portfolio level.Facilitation and support in conversations about predicability over delivery dates, based on flow metrics (lead time and throughput history). Support for the hands-on OKRs follow-up and how to maintain teams focused on outcomes instead of outputs.

    • Agile Coach
      • Jan 2022 - Oct 2022
      • Venice, CA

      Responsible for managing the development flow in 4+ product development teams, allocated in 3 different continents and timezones. Conductor for ceremonies/feedback loops used to keep work healthy (visibile, with constant and stable throughput and no overload) and responding to changes while improving constantly.Facilitation on discussions about predicability based on statistics (with real metrics from the workflow and not produced artificially on estimations) to consciously forecast a delivery date, always as possible.

  • Neon
    • São Paulo, Brazil
    • Agile Coach
      • Sep 2020 - Jan 2022
      • São Paulo, Brazil

      Responsible for the product development and delivery process, stabilizing the workflow through the evolutionary approach proposed in the Kanban Method. And also for the continuous process improvement anchored in flow metrics insights. Worked focused on the 4 development teams that were in the context of financial management, with emphasis on PIX*, the team/theme that I took care of since the initial development and first release.(*PIX is an instant, 24h available service for money transfer from and to any bank, operating in Brazil powerd by the Central Bank.)

  • QuintoAndar (Benvi)
    • São Paulo, Brazil
    • Knowledge Base Manager
      • Jan 2020 - Jul 2020
      • São Paulo, Brazil

      Expertise bulding the technology team's knowledge base (design, product, engineering and data), and in the implementation of a processes for visualizing the product development flow of work and manage the knowledge produced by then.

  • Pagar.me (Stone.co)
    • São Paulo, Brazil
    • Agile Coach / Delivery Manager
      • Jul 2018 - Nov 2019
      • São Paulo, Brazil

      Responsible for maintaining health and stability of the work system as a continuous flow, providing conditions for alignment over delivery dates, based on statistics from our process. Responsible for mapping the process, work steps and queues, and for continuous improvement initiatives based on metrics and process indicators (lead time, throughput, work-in-progress, cfd, release burnup, etc). Balance product and business development with people's well-being and professional development, in a work system that does not operate above capacity and seeks a sustainable and constant pace.

    • Brazil
    • Government Administration
    • 100 - 200 Employee
    • PMO
      • Jan 2018 - Jul 2018

      Responsible for the digital document production system projetc for the São Paulo State Government. Worked focused at ensuring an optimized workflow, and improvements based on flow metrics insights, and leading operational alignment meetings for delivery expectations.Also responsible for team building and to foster collaboration for collective knowledge construction among the team.

    • Technical Director
      • Apr 2017 - Dec 2017

      Responsible, until December 2017, for modeling the process for physical documents treatment and organizing at scale. Responsible for designing workflow management visual tools and for the KPIs, while leading the technical team.

    • Business Analyst
      • Jun 2016 - Apr 2017
      • Curitiba/PR, Brazil

      Focused in redefining the business and the model used, as well as the solutions offered. Responsible for mapping, analyzing and redocumenting customer value delivery processes. Responsible for planning and managing organizing projects in archieves in general and paper document imaging/scanning at scale. Responsible for designing and executing consulting projects in document management and process automation (ECM & BPMS).

    • Records Manager
      • Sep 2014 - Jun 2016
      • Bauru/SP

      Played the role of Records Manager at the Documentation Center. Responsible for structuring phisycal storage scheme for all the documents produced by the company, and for designing a Knowledge representation model based on the company's processes. Also responsible for implementing the document and content management solution for engineering (ECM/EDMS) and support the Quality, Health, Safety and Environment management departament on maintaining compliance with ISO standards for QHSE certifications.(CART is a private company that competed and won a public tender to manage and expand a stretch of public highways in the State of São Paulo, Brazil, in a 30 years contract).

    • Archivist
      • Nov 2013 - Sep 2014
      • Bauru

      Responsible for carrying out the project to organize the archival collection of the extinct "Rede Ferroviária Federal S/A*" - Regional Superintendence of Bauru city, Brazil (SR10), leading a team of approximately 15 people.(*Rede Ferroviária Federal S/A poorly translates as Federal Railway Network Public Limited Company, and is an extinct Brazilian public company.)

Education

  • 2018 - 2024
    Univesp
    Bachelor's, Computing Engineering
  • 2016 - 2017
    Universidade de São Paulo
    Master of Business Administration (MBA), Project Management
  • 2014 - 2015
    Centro Universitário Senac
    Specialization, Quality, Health, Safety and Environment (QHSE) Management Systems
  • 2009 - 2012
    Universidade Estadual Paulista Júlio de Mesquita Filho
    Bachelor's, Records Management and Archieval Science

Suggested Services

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Industry Focus. “Financial Services”

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