Bio
Experience
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Da Vinci
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Bloomington, Indiana, United States
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Hostess & Server
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Aug 2022 - Present
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Bloomington, Indiana, United States
• Efficiently manage a high-volume of tables, ensuring accurate orders, timely delivery of food and beverages, and prompt resolution of any customer concerns or issues• Effectively manage a demanding workload by successfully balancing a full-time college course load while working as a server, demonstrating exceptional time management and organizational skills• Successfully handle multitasking in a fast-paced environment, prioritizing tasks to ensure all guests received attentive service, resulting in consistent positive feedback and a 95% customer return rate
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Hartree Partners
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New York, New York, United States
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Front & Middle Office Intern
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May 2023 - Nov 2023
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New York, New York, United States
• Developed and implemented working dynamic models through Excel, utilizing several databases, including Bloomberg, EIA, and Kpler, to forecast and examine global and local Crude Product demand and production • Facilitated the visualization and interpretation of crucial data for crude oil traders through the creation of over 10 detailed graphics and data tables for MoM, YoY, DoD, etc. through Excel • Consistently utilized Excel and other Microsoft programs multiple times daily, enhancing data refresh processes for improved efficiency, resulting in a 20% reduction in data retrieval time, ensuring accurate and timely display of real-time data• Curated sensitivity tables, high-frequency tables, and global & and U.S. balances through Excel to forecast and predict future bullish or bearish trends for Crude and Crude Products• Successfully executed and expanded futures contracts for various commodities, such as Soybean Oil, WTI Crude, Corn, and other key commodities in a strategic and well-timed manner
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VICI
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Nashville, Tennessee, United States
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Sales Associate & Intern
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May 2022 - Aug 2022
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Nashville, Tennessee, United States
• Oversaw and led daily operations in a high-volume multimillion-dollar retail store, collaborating with a team of 12 employees, and consistently meeting and exceeding sales targets• Collaborated with upper management to develop and execute seasonal sales strategies, leading to a 30% increase in revenue during key shopping periods• Fostered positive relationships with high-value clients and resolved escalated customer concerns, resulting in a 15% increase in customer retention and repeat business
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FERNEDING INSURANCE
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Dayton, Ohio, United States
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Business Intern
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May 2021 - Aug 2021
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Dayton, Ohio, United States
• Consulted with a variety of claim clients to collect information, feedback, and historical claim proceedings to establish strong client-provider relationships through communication • Implemented time-saving Excel procedures to sort and organize files, spreadsheets, and reports to develop new business strategies and improve operations • Analyzed current processes and implemented Microsoft-based changes to increase efficiency
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Wild Poppy Boutique
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Oakwood, Ohio, United States
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Part-Time Sales Associate
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Jun 2016 - Jan 2021
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Oakwood, Ohio, United States
• Developed a loyal customer base by providing personalized styling advice and exceptional customer service • Demonstrated strong product knowledge and helped to increase store revenue by over $5,000• Assisted in the implementation of inventory management systems to prevent stock out and increase sales • Monitored and analyzed social media metrics to track engagement and growth resulting in increased traffic and sales by 20% • Created and executed social media campaigns to increase brand awareness and follower count by 25%
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Agua Viva School
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Chimaltenango, Guatemala
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Volunteer
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Jun 2018 - Jun 2018
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Chimaltenango, Guatemala
Volunteer•Focused on providing relief to over 100 orphans and students in Guatemala so that the children could have a clean living and learning environment. •Interacted and socialized with people of different cultures to understand that cultural differences can bring others together, not apart.
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Education
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2020 - 2023Indiana University - Kelley School of Business
Bachelor's degree, Operations & Business Analytics -
2020 - 2023Indiana University Bloomington
Bachelor's degree, Operations & Business Analytics
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