Experience

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  King Street Agency Insurance

  • Charleston, South Carolina Metropolitan Area

  • Renewal Manager

    • Feb 2021 - Present
    • Charleston, South Carolina Metropolitan Area

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  C. T. Lowndes & Company Insurance Agency

  • Marketing Associate

    • Oct 2018 - Feb 2021

    • Lead the insurance remarketing department for the Mt Pleasant office location• Collaboratively support a team of Customer Service Representatives and SalesAgents with all policy remarketing requests• Proactively shop client’s policies prior to renewal to find the best value and coverage• Requote and rewrite all policy types including high-value home, auto, boat, flood, etc.• Service VIP customer renewal policies with insured values over $1 million• Licensed in Property and Casualty, and Life and Health Insurance in South Carolina

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  McKenna Agency, Inc.

  • Charleston, South Carolina, United States

  • Customer Service Representative

    • Jul 2017 - Oct 2018
    • Charleston, South Carolina, United States

    Handled all mail, incoming phone calls, and schedule for four local offices• Provided exceptional customer service as the face of the agency by building andmaintaining strong working relationships with customers• Assisted with social media marketing campaigns and ideas to generate new business• Explained coverage, billing, and renewal changes to customers and assisted withtransition from exclusive to independent agency• Processed customer payments, endorsements, and reinstatements• Managed office inventory, special projects, and annual charitable campaigns and events

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  Strickland Marine Insurance Agency, Inc.

  • Charleston, South Carolina, United States

  • Account Executive

    • Jul 2016 - Jul 2017
    • Charleston, South Carolina, United States

    • Served as Sales Producer and CSR for all inland marine policies• Sold small boat policies to high-value yacht policies• Marketed and promoted insurance products at annual boat show

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  Stephens Insurance Group

  • Memphis, Tennessee, United States

  • Account Executive

    • Oct 2015 - Jul 2016
    • Memphis, Tennessee, United States

    Served as primary Customer Service Representative for Property and Casualty, and Lifeand Health Insurance customers in Mississippi, Tennessee, and Arkansas• Managed all aspects of the insurance life cycle including quotes, sales, customer service,retention, and claims• Processed payments, coverage endorsements, and maintained file integrity

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  Nationwide

  • Jacksonville, North Carolina, United States

  • Associate Sales Representative

    • Oct 2013 - Oct 2015
    • Jacksonville, North Carolina, United States

    • Worked exclusively with mortgage brokers and networked to obtain new business andsell life, health, commercial, and property and casualty insurance policies• Monitored and actively provided account management for all client accounts• Target marketed products for Military wives and children near Military base• Achieved Top 50 Sales Agent award for the state of North Carolina in 2014

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  Stephens Insurance Group

  • Olive Branch, Mississippi, United States

  • Account Manager

    • Sep 2011 - Oct 2013
    • Olive Branch, Mississippi, United States

    • Served as Licensed Sales Producer for Property and Casualty, and Life and HealthInsurance in Mississippi, Tennessee, and Arkansas• Conducted local and telephone marketing to obtain new prospects and clients• Familiar with multiple insurance carriers’ underwriting requirements and websites

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  McDonald's

  • Olive Branch, Mississippi, United States

  • Associate Manager

    • Apr 2009 - Sep 2011
    • Olive Branch, Mississippi, United States

    Responsible for overnight shift team, maintaining proper inventory levels, schedulingshifts, ordering for weekly food truck, and cash flow• Ensured OSHA and ServSafe regulations were followed and upheld• Audited past and projected sales reports and food safety reports