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Alexander Ames

IT Consultant at Double A Tech Services
Intro Book
Experienced IT consultant and project manager with a strong background in data analysis and customer service.
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Location
Brookline, Massachusetts, United States, US
Skills
  • Microsoft Word
  • Information Technology
  • Project Management
  • Data Analysis
  • Marketing
  • Show all
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Bio

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Alexander Ames is a seasoned IT professional with 14+ years of experience in IT consulting, project management, data analysis, and customer service. He has worked with various companies, including Double A Tech Services, Metro Tech Services, and Independent Consultant. Ames holds a Bachelor of Science degree from Bentley University and has expertise in Microsoft Word, Information Technology, Project Management, Data Analysis, Marketing, Data Migration, Network Administration, Customer Service, and Computer Hardware.

Experience

  • Double A Tech Services
    • IT Consultant
      • Mar 2015 - Present

  • Metro Tech Services
    • Brookline, MA
    • Technician
      • Jul 2010 - Present
      • Brookline, MA

      • Specialized IT services and support for time-sensitive small business networks• Able to diagnose and resolve a wide range of network connectivity problems • Experienced in managing the entire consulting process of planning and building out new office space for a client (including physical wiring, telco services, LAN and WAN networking)• Capable of giving clear, complete and professional consults to clients• Able to manage, administer, configure and troubleshoot existing hosted -Exchange and hosted -Google Apps environments, Outlook, all Smartphones

  • Independent Consultant
    • Waltham, MA
    • TOEFL Instructor
      • Sep 2008 - Dec 2008
      • Waltham, MA

      • Directed group and individual sessions for Korean high school students focused on improving skills in reading, listening, speaking, and writing

  • Hale Reservation
    • Westwood, MA
    • Summer Adventure Program Instructor
      • Jun 2007 - Aug 2007
      • Westwood, MA

      • Selected to lead ropes course instruction for corporate and student team-building programs

  • Trader Joe's
    • Brookline, MA
    • Crew Member
      • Jun 2006 - Sep 2006
      • Brookline, MA

      • Knowledge and understanding of inventory management• Direct experience with customer relations• Assisted the local Russian clientele

  • Golden Telecom
    • Moscow, Russian Federation
    • Intern
      • Jul 2005 - Aug 2005
      • Moscow, Russian Federation

      • Marketing research and analysis of European telecommunications competition• Worked directly with upper management to establish pricing strategies based on my research

Education

  • Bentley University
    Bachelor of Science (BS), Management
  • Anglo-American School of Moscow
    High School Diploma

Suggested Services

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Industry Focus. “Information Technology and Services”

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