Experience

• 

  Lexenterprises

  • Concert Producer, Production Manager & Freelance Consultant

• 

  LEXenterprises

  • Concert Producer, Production Manager & Freelance Consultant

    • Jan 1993 - Present

    - General Partner in Planetary Groove Productions presenting concerts and theatrical events.- Comptroller and talent buyer responsible for bidding, proposals, budgets, negotiations, contracts, box office operations, vendor relations, scheduling and deadlines. - Responsible for website supervision, content management, marketing, advertising, distribution channels, image branding, and public outreach.

• 

  Big Skinny Corporation

  • Cambridge, MA

  • Customer Service, Project, Operations & Facilities Manager

    • Sep 2011 - Jan 2014
    • Cambridge, MA

    Big Skinny Corporation, the makers of the World's Thinnest, Smallest, Lightest Wallets is a successful 9-year old company in Harvard Square, Cambridge that sells its goods online, through stores and various other venues. But we are big on responding quickly to customers. Let us know what wallet you want next!

• 

  Contemporaries, Inc.

  • Boston Metro

  • Contract & Short Term Professional

    • Jan 2006 - Aug 2011
    • Boston Metro

    In between, and/or in addition to my previous positions, I took interesting positions of various capacities.- Project Manager, Facilities Manager, Financial Records & Audit Management, Executive & Administrative Assistant, Health Office Coordinator, Database Management, Office Manager, Receptionist, Assistant Paralegal & Transcriber, and General Office Work.- Financial corporations, small business, technology firms, non-profit ventures, law offices, University & Graduate Schools and lower level education institutions.

• 

  Bank of America, GWIM Investment Operations, Boston, MA (Contract Assignment)

  • Project and Facilities Management

    • Jan 2006 - Dec 2006

    - Reported to the Managing Director and Business Analysis Manager.- Brought into the Columbia Management Group to take over the position of overseeing the reintegration of this unit with the Banks Growth Wealth & Investment Operations Group.- Responsible for new floor construction and build-outs, budget, planning, union relations, supervising vendors, technology infrastructure and relocation management.- Strategic capacity planning and development for all employees of a 400 person business unit.- Responsible for coordinating all projects across multiple East Coast Bank departments.

• 

  Hale Reservation, Inc.

  • Grant Writer & Outdoor Leadership Facilitator

    • Apr 2004 - Jul 2006

    Grant Writer - Reported to the Executive Director.- Raised nearly $400,000 to support a non-profit organization who’s Mission is to provide stewardship of its land and resources and to offer education experiences that foster responsibility, leadership and appreciation for the natural environment.- Utilized Request for Proposal (RFP) and targeted research to submit grant proposals.Outdoor Leadership, Team-Building & Education Facilitator- Led individual groups and teams of students usually from at-risk environments.- Facilitated the High Ropes challenge courses, team-building, leadership, self-esteem and survival exercises.

• 

  Zurich Scudder Investments

  • Boston, MA

  • PIMS Senior Support Specialist, Senior Associate

    • 2001 - 2001
    • Boston, MA

    - Technology & Operations Analyst for the in-house Portfolio Investment Management System (PIMS).- Created written documentation and implemented PIMS training.

• 

  Standard & Poor's Fund Services (Micropal, Inc.), Boston, MA

  • United States
  • Financial Services
  • 700 & Above Employee

  • Co-Director/Project Manager: Customer Relationship Management (CRM) Database

    • 1997 - 2001

    - Supervised and achieved increase in usage from less than 10% to over 90% globally.- Managed master global CRM database in the US, Hong Kong, the UK and Europe.- Managed worldwide requests for data reporting, mining, migration, accuracy and security.- Delivered and implemented all new upgrades, patches and versions to the CRM; performed Quality Assurance (QA); performed all daily maintenance procedures and backups.- Created user and technical documentation; trained and supervised users and administrators.- Critically analyzed the CRM system; presented White Paper on the system’s redesign to better address usability; achieved Executive “buy-in;” successfully reintroduced the new CRM version to all employees; improved information flow, communication and productivity.- Managed schedules, deadlines, and deliverables for the project beginning-to-end.

  • Client & Technical Support Analyst/Implementation Specialist

    • 1997 - 2001

    - Supported the Micropal financial software suite including daily financial data pricing and value updates; performed QA, maintenance procedures and backups.- Delivered, installed and tested all financial software packages; trained clients.- Resolved all support calls and often traveled to create on-site solutions.

• 

  Artist Development Associates (merged into Nimbit.com)

  • Operations Manager

    • 1995 - 1997

    Directed operations for the CD and Tape Division, overseeing a doubling in sales growth. Managed all accounts, including product design, development, delivery, customer support and customer/vendor relations.

• 

  Northeastern University, Human Resources Department, Boston, MA

  • Graduate Research Assistant [Merit based award]

    • 1993 - 1995

    - Reported to the Director of the Graduate School Human Resources Department.- Produced case study research on corporate communication, working closely with Blue Cross/Blue Shield, Tuft’s Health Plan, Gillette, Nynex, BASF, L’Oreal, and Deutschebanke.