Experience

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  Rhinestahl Customer Tooling Solutions

  • Singapore

  • Customer Engagement Manager

    • Dec 2022 - Present
    • Singapore

• 

  Boeing Asia Pacific Aviation Services Pte Ltd

  • Airline House

  • Supply Chain Specialist

    • Dec 2019 - Aug 2022
    • Airline House

    - Customer Support Operation Executive with Focus in SilkAir B737NG, B737 Max and Scoot B787 Fleet. - Plays an active role/link between Base and Line Maintenance request to assist customer in arrangement of spares under Boeing PBH Program and spare purchase during A-checks ,C-checks, Retrofit and Return to service program. - Proactive in engaging customer and working stakeholders to understand their roles, work environment and challenges.

• 

  Crown Equipment Southeast Asia

  • West, Singapore

  • Sales Territorial Executive

    • Dec 2018 - Nov 2019
    • West, Singapore

    • Effectively manage an assigned sales territory including identifying new sales opportunities while managing an existing base. • Work to a dedicated plan to maximize selling time and develop territory to its full potential. • Ensure Order intake is in line with equipment availability to client’s orders and delivery dates, as outline in the contract agreement with clients. • Respond promptly and professionally to all customer enquiries within 2hrs and issue quotations with the correct solutions for each enquiry using crown’s resources within 14 working days. All potential enquiries are to close and seal deal not more than 56 days. • A minimum of 3 product demonstrations in a month and where possible use friendly sites or crown sites for demonstration. • Ensure continuous engagement with the market players so as to achieve branding awareness by working closely with internal and external stakeholders.

• 

  Hilti Asia

  • PSA VISTA

  • Account Manager

    • Sep 2015 - Mar 2017
    • PSA VISTA

    -2016 Top 5 Hilti Achievers with Certificate of Excellence -Growth of 28% in 2016 customer base, 11.3% in sales plan. -Work independently and to engage customers with a holistic approach through presentation of value proposition from Hilti solutions and products through Demonstration, Skill set selling and Value for money explanation. -Work closely with Team lead on proper territory planning and meeting the no. of Sales call per day. -Work hand in hand with inter department (joint efforts) to bring out effective customer engagement and introduce the Hilti way of solutions.

• 

  TÜV SÜD

  • 1 Science Park Drive, Singapore

  • Sales Engineer

    • May 2012 - Apr 2015
    • 1 Science Park Drive, Singapore

    3 years of career with 2 different portfolios in testing, inspection and certification business planning in areas of :•Mechanical testing.•Polymer testing.•Climatic chamber testing for automobile products.•Consumer products testing.•Non-active medical device testing.•Dangerous goods packaging testing.•Lighting test and Green Building initiatives.-Proactive effort work closely with R&D or QA teams and continuous efforts in business development on R&D testing for medical products, aerospace program with Ngee Ann FYP, UN Mark expansion to Taiwan and Middle East Region. -Proactive cold callings for new leads to market company profile and testing capabilities to industry market players and how certification can assist business with the market entry. -Frequent monitoring on new tender opportunities thru' various platforms from NGOs, government authorities such as , Singhealth GPO, MMDs, Spring S'pore, LTA and HDB

• 

  Singapore Aero Engine Services Private Limited

  • 11 Calshot Road, Singapore

  • Inspector

    • Jan 2004 - Mar 2012
    • 11 Calshot Road, Singapore

    Saesl - Rolls Royce Trent Engine Excellence Maintenance & Repair Overhaul Shop in Singapore between SIA and Rolls Royce. -Team lead aviation inspector at chemical, mechanical and NDT (Non-Destructive Testing) Department for Rolls Royce Trent Engine 1000,800,700,500. -Capable of cultivating a cohesive and harmonious team relationship with a highly motivated mindset.-An Approval holder for various cleaning processes and NDT for FPI & MPI Level2. -Certified SCDF Chemical response team.-Good working relationship with external vendor to understand and troubleshoot day to day issues on the automated chemical cleaning process line and waste water treatment plant.

• 

  World of Sports Singapore

  • Orchard Emerald

  • Senior Sales Associate

    • 1996 - Aug 1998
    • Orchard Emerald

    -Understanding of customer’s needs and lifestyle. -Provide updates on brand awareness with latest products in the market. -Assure and advise customers on a comfort and best fit in equipment, apparel and shoe selection to the type of activities customers will be participating. -To manage best retail shop image to public and maintaining day to day cash registry with consistency to the daily revenue. -To participate in inventory control so that there is sufficient stocks to sale for revenue.