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Alex Palma

Maintenance Technician 1 at Service Champions Heating & Air Conditioning
Intro Book
Customer service and sales professional with 8 years of experience in the heating and air conditioning industry.
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Location
Buena Park, California, United States, US
Skills
  • Customer Service
  • Microsoft Office
  • Project Management
  • Sales
  • Strategic Planning
  • Show all
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Bio

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Alex Palma is a seasoned customer service and sales professional with 8 years of experience in the heating and air conditioning industry. He has a strong background in project management, strategic planning, and leadership, complemented by his skills in Microsoft Office, marketing, and public speaking. He holds a Nanodegree in Front End Web Development and a Diploma from Montebello High School. As a maintenance technician, Alex has demonstrated his ability to troubleshoot and resolve complex issues, while providing excellent customer service and meeting sales goals.

Experience

  • Service Champions Heating & Air Conditioning
    • Maintenance Technician 1
      • Jan 2016 - Present

      Maintained a/c units for residential customers, provided excellent customer service in clients homes, upsold products and service to improve the air quality in the home. Helps fellow technicians on the phone and in person to troubleshoot air conditioning problems. Certified By EPA for refrigerant handling, Met sales goals and technical score requirements. Troubleshooting A/C issues for repairs and recommendations. used mobile and tablet resources and helped fellow technicians troubleshoot issues with those resources.

Education

  • 2014 - 2015
    Udacity
    Nanodegree in Front End Web Development, Front End Web Developer Nanodegree
  • 1995 - 1999
    Montebello High School
    Diploma, General Education

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Heating, Ventilation, and Air Conditioning (HVAC) is not directly in the list, so the most relevant industry would be: Consumer Services”

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