Experience

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  Thatchers Cider Company Ltd

  • Sandford, England, United Kingdom

  • Laboratory Technician

    • Jun 2022 - Aug 2023
    • Sandford, England, United Kingdom

    Whilst writing my thesis for an MSc undertaken at the University of Bristol, I went on to work in the laboratories at Thatchers cider. My day to day duties here involved the quality control of our cider, microbiological examination of finished products, product development and cider based research.

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  HEADROCK RETAIL LIMITED

  • Bath, England, United Kingdom

  • Concessions Manager

    • Nov 2019 - Aug 2020
    • Bath, England, United Kingdom

    In this position I was responsible for the effective running of a concession within Debenhams.Key skills:Hiring, training and developing a team of sales assistants and supervisorsVisual merchandising and creation of visual displaysOrganisation of the team to ensure that product is put onto the shop floor quickly, making sure that it is security tagged and labelled correctlyEnsuring that stock which is selling well is replenished, either from the main warehouse or via store transfersOrdering equipment, supplies and other consumables, to keep stock levels at an adequate level for the effective running of the businessDevising commercial plans to target areas of the business that are struggling and promoting those areas effectively, also highlighting aspects of the concession that are working wellDriving sales and ensuring that as a team we meet our KPIs, daily, weekly and yearly targets. As well as driving our average transaction value in line with company expectations and targetsA variety of administrative tasks, from hiring to disciplinary actions, organising holiday requests to payroll dutiesTravelling to other stores to cover other managers holiday, or to help with other duties as and when required

• 

  Debenhams

  • United Kingdom
  • Retail
  • 700 & Above Employee

  • Merchandising Supervisor

    • Sep 2019 - Nov 2019

    In this role, I developed, trained and lead a team of visual merchandisers to ensure merchandising standards were met throughout the store.Key skills:Visual MerchandisingSetting tasks for team members to complete and making sure work is completed to deadlinesEnsuring delivery is sorted and reaches the shop floor in a timely mannerCustomer service, using product knowledge to help customers to find what they are looking forHighlighting training opportunities for team members to developKeeping branding and graphics up to dateLiaising with other supervisors and managers to develop plans for instigating new campaigns, space moves etcDeciding on the layout of the shop floor, as well as adhering to brand guidelines where specifiedSupporting business operations where necessary

  • Visual assistant

    • Mar 2018 - Aug 2019

    This role covered a wide variety of tasks, but was chiefly orientated towards display creation and coordination. This covered table displays, window displays, branding and signage, as well as choosing outfits for and dressing mannequins. I stepped into a role of responsibility following the departure of the Visual Supervisor. I organised the team, workload and oversaw work undertaken during this period. I was later officially promoted to a supervisor role within the merchandising team.Key skills:Practical skills such as using power tools painting, repairing broken mannequins, fixtures, frames etc.Working at height using laddersFollowing briefs to create visually striking displays, as well as adapting displays to take into account season and weatherKeeping up to date with fashion and trendsUsing signage to promote current offers and to inform the customer journeyEnsuring practical tasks are completed within a set timeframe, which required good time management, prioritisation and organisational skillsAdhering to health and safety protocols, keeping workspaces tidy and undertaking certain works only when store is closed to ensure safety for customersFollowing risk assessments and implementing preventative measures where neededOrganisation of storage and back of house visual areasSorting through collateral and printed materials deliveries, notifying the relevant external parties of missing or damaged items

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  Betsy Benn

  • Cheltenham, England, United Kingdom

  • Laser engraver technician

    • Nov 2017 - Jan 2018
    • Cheltenham, England, United Kingdom

    This was a temporary role, using a flat bed laser engraver to produce bespoke gift items for customers, largely ordering through Not On The High Street and Etsy. The role also included artworking orders, packing and studio organisation. Key skills:Using Adobe Illustrator, Photoshop and Corel Draw to artwork bespoke ordersQuickly learning the skills needed to operate complex machineryCleaning and maintenance of flat bed laser engraver (Trotec Speedy 300)Attention to detail, ensuring orders matched customer specificationsFinishing and quality control of items producedKey holder responsibilities, ensuring security measures were in place when leaving the studioTime management; working within specified timelines. This required a willingness to be flexible and to work long shiftsWorking within an office/studio environment

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  Whole Foods Market

  • United States
  • Retail
  • 700 & Above Employee

  • Sign Writer

    • Jul 2017 - Nov 2017

    Working within the events and marketing team, I created hand drawn chalkboard signs for events and in store promotions. I also worked in an active sampling role during events to promote local and organic produce.

  • Barista

    • Feb 2017 - Nov 2017

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  Betsy Benn

  • Cheltenham, Gloucestershire

  • Laser engraving technician

    • Aug 2016 - Dec 2016
    • Cheltenham, Gloucestershire

    This was a temporary role, using a flat bed laser engraver to produce bespoke gift items for customers, largely ordering through Not On The High Street and Etsy. The role also included artworking orders, packing and studio organisation. Key skills:Using Adobe Illustrator, Photoshop and Corel Draw to artwork bespoke ordersQuickly learning the skills needed to operate complex machineryCleaning and maintenance of flat bed laser engraver (Trotec Speedy 300)Attention to detail, ensuring orders matched customer specificationsFinishing and quality control of items producedKey holder responsibilities, ensuring security measures were in place when leaving the studioTime management; working within specified timelines. This required a willingness to be flexible and to work long shiftsWorking within an office/studio environment

• 

  Tesco PLC

  • Bishop's Cleeve

  • Bakery Team Member

    • Jul 2016 - Oct 2016
    • Bishop's Cleeve

• 

  University of Kent

  • Bioscience Department, University of Kent

  • Laboratory Stock Taker

    • Jan 2015 - Jun 2015
    • Bioscience Department, University of Kent

• 

  The Southern Co-operative

  • Ringwood, Hampshire

  • Customer Service Assistant/Team Leader

    • Jul 2010 - Sep 2012
    • Ringwood, Hampshire