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Bio

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Alex Crawford is a seasoned professional with 6 years of experience in field technician roles, including managing inventory, providing customer service, and dispatching maintenance crews. He holds an Aviation Maintenance Technician degree and has worked in various industries such as energy consulting, logistics, and retail.

Experience

    • Field Technician
      • Aug 2017 - Present
      • Lawrenceville, GA

      • Responsible for driving to various customer locations to install necessary equipment, inspecting, testing, auditing, and consulting for energy efficiency in new and existing homes as well as D.E.T work.• Install Wi-Fi controls on grid water heaters that Jackson EMC uses for their residential housing.• Perform 3rd party verification requirements for code compliance and testing such as Blower door and duct leakage testing on HVAC systems.• H.E.R.S. rater who performs ratings on new construction buildings to Energy Star standards.• Perform moisture evaluation inspections on buildings• Check houses for air sealing, insulation, proper duct work and proper sizing.• Performs energy audits for existing homes as well as upgrading them to reduce energy costs by air sealing, insulation and replacing heating systems.• Meet customers on site to assist with solving high energy bill problems and help come up with a solution to reduce these costs.

  • Uber
    • Atlanta, GA
    • Driver
      • Nov 2015 - Aug 2017
      • Atlanta, GA

    • Receiving Clerk
      • Sep 2015 - Nov 2015
      • Lawrenceville, ga

      • Responsible for managing all incoming inventory to include counting, tagging, and entering receiving data into necessary excel tables.• Ensured all inventory was received in good condition and product received matched receipt counts.• Organized warehouse for maximum space and easy access to inventory.• Assisted in unloading and loading trucks.• Main contact for scheduling incoming inventory deliveries.• Managed incoming inventory for over 20 commercial accounts.

  • RITE AID
    • Greater Atlanta Area
    • Shift Supervisor
      • Aug 2014 - Sep 2015
      • Greater Atlanta Area

      • Provide superior customer service by assisting customers with their shopping needs, handling all customer transactions in a timely and courteous manner, and responding to customer complaints/concerns with a sense of urgency to see to their resolution. • Attend to merchandising of plan-o-grams within seasonal departments, end caps, displays and basic inline departments as directed by the Store Manager and/or the Assistant Store Manager. • Control inventory by performing proper receiving and stocking including accurate cycle counting, processing merchandise transfers according to procedures, and reporting inventory problems to the Store Manager and/or Assistant Store Manager. • Accountable for store cash and other financial assets, reconciling cash register drawers, preparing deposits, and ordering changes from the bank as directed by the Store Manager and/or the Assistant Store Manager. • Assist with the general maintenance and appearance of the store by ensuring a safe and pleasing environment for both customers and associates; respond to any unexpected emergencies to ensure the protection of company assets. • Oversee that store inventory is regularly inspected in accordance with the Product Freshness Review Schedule as directed by the Store Manager and/or the Assistant Store Manager. • Ensure that all outdated product and product with less than 30 days until expiration is removed from the sales floor to be processed through the established returns process. • Attend to required management tasks and supervise store sales associates.

  • B2B Smart Logistics LLC
    • Greater Atlanta Area
    • Field Services Coordinator
      • Jan 2012 - Aug 2014
      • Greater Atlanta Area

      • Received incoming calls from shippers agents regarding freight• Kept customers consistently updated on the status of freight from loading to final delivery and unloading.• Coordinated and managed efficient loads and determined any special needs or appointment times for each load.• Planned out appropriate routes keeping time and distance logistics in mind.• Managed customer escalations and issues.• Dispatched maintenance crews for down fleet.• Dispatched drivers to shipping locations.• Resolved customer escalations.• Received incoming calls from drivers requiring assistance with pick-ups, deliveries, and/or directions.

Education

  • 2012 - 2013
    Aviation Institute of Maintenance
    Aviation Maintenance Tech, Aviation Maintenance
  • 2008 - 2011
    Phoenix High School
    Diploma, General Studies

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Aerospace and Defense”

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