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Alethea Rebecca Schaus profile image

Alethea Rebecca Schaus

Member Services Specialist at PARK SIDE FINANCIAL CREDIT UNION
Intro Book
Communications professional with 21 years of experience in public relations, social media marketing, and content creation.
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Location
Columbia Falls, Montana, United States, US
Languages
  • Spanish -
Skills
  • Editing
  • Social Media Marketing
  • Newsletters
  • Public Relations
  • Social Media
  • Show all
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Bio

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Alethea Rebecca Schaus is a seasoned communications professional with 21 years of experience in public relations, social media marketing, and content creation. She has worked with various agencies, direct clients, and organizations, developing strategic plans and producing written and visual content. Alethea holds a Master's degree in Political Science/Public Administration and a B.A. in English-Linguistics from the University of Montana.

Experience

  • PARK SIDE FINANCIAL CREDIT UNION
    • United States
    • Member Services Specialist
      • Jul 2022 - Present
      • United States

      People Helping People!

  • TTEC
    • United States
    • Customer Service Specialist
      • Sep 2018 - Oct 2021
      • United States

      Retained customer business by applying conflict resolution and negotiation skills, making recommendations for available products and services to increase revenue. Analyzed account and service history, identifying opportunities for improvement, while empathizing with, educating, and empowering customers through personalized interactions.● Recognized as top performer in the “Words Matter” pilot initiative, with calls used for new employee training.

  • Various agencies, direct clients
    • Montana, United States
    • Creative Partner
      • Jan 2005 - Sep 2018
      • Montana, United States

      Collaborated with diverse clients to develop strategic plans for mission and vision-based documents, branding, and social media engagement. Produced and distributed or published written and visual content for use on websites and digital platforms while complying with budget and schedule needs. Interviewed clients and wrote and edited articles for major regional print publications, including Western Home Journal, Big Sky Journal, Big Sky Journal Home, 406 Woman, Mamalode, Mothering, and West Shore News about community events and development, small business, high-end design, real estate, Montana regional and local lifestyle, and parenting.

  • Various Companies
    • United States
    • Additional Communications, Sales, Service, Educational Experience
      • 1997 - 2018
      • United States

      Outreach Rep, SNAP/Farmers Markets, Farm Hands – Nourish the Flathead, Whitefish, MTBehavioral Health Counselor, NW Behavioral Health/Hedges Elementary School, Kalispell, MTSocial Media & Historical Archive Intern, Adventure Cycling Association, Missoula, MTPublic Information Outreach & Project Support, Aspen Environmental Group, MT & CAHospitality - Food, Beverage, & Lodging Service, Various, MT, UT, AZLaborer & Wild Land Fire/Emergency Response, MT, CAChildren's Camp Counselor and Teacher, MT

Education

  • 2009 - 2016
    University of Montana
    Master’s Degree, Political Science / Public Administration
  • 1997 - 1998
    The University of Montana
    B.A., English - Linguistics

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Public Relations and Communications”

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