See How Many Clients You're Missing Each Month

Simply enter your business email & Topline AI Agent will show you.

Aleksandra Jagodic Uittenbogaard profile image

Aleksandra Jagodic Uittenbogaard

Customer Care Agent and Help desk analyst at Mplus Serbia
Intro Book
Seasoned management professional with expertise in customer service, sales, leadership, and team management.
  • Claim this Profile
Location
Serbia, RS
Languages
  • Serbian -
  • English -
  • Portuguese -
Skills
  • Management
  • Customer Service
  • Sales
  • Leadership
  • Team Building
  • Show all
image
image

Refer a Friend to Get
100 Credits For FREE

Refer a Friend Now

Bio

Generated by
Topline AI
Aleksandra Jagodic Uittenbogaard is a seasoned management professional with extensive experience in customer service, sales, leadership, and team management. She has worked in various industries, including hospitality, cruise services, and retail, and holds a certification as a Human Resource Manager.

Credentials

  • Certified Human Resource Manager - Business Academy by Link Group
    -
    Jan, 2013
    - Apr, 2026

Experience

  • Mplus Serbia
    • Serbia
    • Customer Care Agent and Help desk analyst
      • Dec 2013 - Present
      • Serbia

      Answering calls from foreign travelers from 11 countries in English and Portuguese.Helping visa applicants to register on line.Providing information.Providing technical support via email, identifying and resolving problems.

  • Starboard Cruise Services
    • United States
    • Retail
    • 700 & Above Employee
    • Shop Manager
      • Jan 2009 - Jul 2011

      Responsible for the entire management of the chain of shops on board cruise ships. Tasks included: managing the team of sales associates, financial organization, inventory control, organizing promotional events, developing employees, accommodating and assisting guest representatives, customer service, communication with the ship’s staff and home office.

    • Sales Associate
      • Apr 2007 - Jan 2009

      Sales associates work on the shop floor. I was specialized in cosmetic products, watches and fine jewellery. After a year and a half I was promoted to assistant shop manager.

  • Irracional - Comércio de Produtos p/ Animais, Ld
    • Lisbon
    • Pet Groomer
      • Apr 2000 - Mar 2008
      • Lisbon

      Responsible for the shop (a pet shop annex grooming salon).

  • Russell Athletic
    • Belgrade, Serbia
    • Shop Manager
      • May 1996 - Jan 1999
      • Belgrade, Serbia

      Responsible for the Belgrade outlet of Russell Athletic; inventory, team management and customer service.

Education

  • 2012 - 2013
    Business Academy by Link Group, Belgrade
    Human Resources Manager, Human Resources Management/Personnel Administration, General
  • 1993 - 1995
    University of Philosophy
    History of Art
  • 1989 - 1993
    Secondary School of Economy
    Commerce

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Outsourcing and Offshoring Consulting”

Looking to Create a Custom Project?

Need a custom project? We'll create a solution designed specifically for your project.

Get Started

References

Social Profiles

Community

You need to have a working account to view this content. Click here to join now

Similar Profiles