Experience

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  The Go Solution

  • Sales Associate

    • Apr 2017 - Present

• 

  Michigan State University

  • East Lansing, Michigan, United States

  • COVID Analyst

    • Oct 2021 - Feb 2023
    • East Lansing, Michigan, United States

    Provided urgent health information and resources for members of the MSU community afflicted with COVID-19.• Gathered information in accordance with HIPAA regulations including Exposed Contacts.• Contacted persons with a positive diagnostic test for COVID-19 (Cases).

• 

  Dish Network

  • Harlingen, TX

  • Advanced Technician/Customer Service Rep

    • Mar 2014 - Apr 2017
    • Harlingen, TX

     Used skills acquired in higher education to advance in job placement. Successfully met metrics every month. Recognized for top agent in sales nation-wide by HBO Networks with contestawards. Proactively handled issues with customers while assisting co-workers formanagement. Promoted expediently to Partner Representative due to high sales and excellentcustomer feedback.

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  University of Texas at Brownsville

  • The Arts Center, Brownsville, TX

  • Volunteer Events Coordinator

    • Aug 2010 - Jun 2013
    • The Arts Center, Brownsville, TX

    • Achieved promotion to Volunteer Coordinator at The Arts Center by managing and directingvolunteers during the busiest performances.• Effectively controlled the release of proprietary and confidential information forgeneral client lists.• Helped train and develop efficient employees for a fast-paced environment.• Effectively increased sales and awareness for products and services.• Handled duties outside of my employment responsibilities to complete anassignment.

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  82nd Airborne Division, U.S. Army

  • 2/319th, Fort Bragg, NC

  • U.S. Army Specialist/ MOS 13W/13R

    • Jun 2006 - Oct 2008
    • 2/319th, Fort Bragg, NC

    • Coordinated personnel engaged in the direction of artillery fire, targetacquisition, the operation of field artillery and the operation of radarequipment.• Prepared status reports routinely while operations were underway.• Maintained and operated Radar equipment on an ongoing basis whiledeployed in the field.• Researched and recovered items in the field.

• 

  GameStop

  • Harlingen, TX

  • Assistant Manager

    • Dec 2004 - May 2006
    • Harlingen, TX

    • Managed team of 6 of professionals.• Promotions gained through effectively surpassing metrics.• Strengthened company's business by leading implementation of Trade/Buyprogram in my store.• Reviewed inventory and sales records to prepare reports for management andbudget departments.