Bio
Experience
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Australia
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Musicians
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100 - 200 Employee
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Production Lead
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May 2017 - Present
• Coordinating music releases by foreseen operations in a digital and a physical supply chain• Leading a team of six production coordinators in charge of fulfilling record labels requirements• Project managing the operations team, by using agile methodologies in business improvement developments.• Training and support for existing and new staff in the production team as well as other employees.• Building strong business relations with Marketing teams, A&R and Label Managers• Coordinating operations with UMG support teams• Achieving music product release dates in physical stores and digital platforms, on a weekly basis
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Production Systems Lead
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Jan 2016 - May 2017
• Managing and maintaining the company’s legacy systems of the Operations business unit.• Implementing business processes updates in internal systems• Training systems coordinator in digital supply chain for the production team in AU and NZ.• Assisting in the setup of information systems between the business and third party service providers• Production coordinator for Domestic, International and Third Party Labels
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John Deere
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Brisbane, Australia
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Order Fulfilment Analyst
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Jan 2013 - Feb 2015
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Brisbane, Australia
• Liaising with a variety of departments to meet dealer timeframes; sales, marketing, transport and warehouse• Training customer service team in order fulfillment tools and processes• Managing dealer and company stock orders • Identifying issues impacting production and deliveries and developing improvement strategies • Supporting management and marketing team to grow business • Monitoring and reporting on inventory, customer satisfaction and any damage to stock • Working collaboratively with technical team to improve business operation for ordering system• Monitoring and resolving order fulfilment issues with customers within Australia and internationally • Presenting project evaluations to senior management and order fulfilment team• Maintaining and updating order fulfilment processes in SAP Enterprise Resource Planner
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SAP
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Brisbane, Australia
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Researcher
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Jan 2012 - May 2012
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Brisbane, Australia
• Conducting research and analysis of processes for selecting a third party logistics provider (3PI)• Designing business process models and creating notation diagrams on Viseo• Developing catalogue with As-is process for each business case• Creating a methodology proposal for the selection of suitable transport services• Implementing methodology in a prototypical application and presenting findings to senior research team
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Continental
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Guadalajara Area, Mexico
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Master Planner Scheduler
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Jan 2010 - Aug 2010
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Guadalajara Area, Mexico
• Undertaking production planning and programming to customer specifications• Evaluating line capacity and current stock and availability of materials for upcoming projects• Liaising with a variety of departments to meet deadlines; production line, traffic and exports and sales• Reviewing market behaviour and forecasting sales to inform future stock orders• Using SAP to ensure timely supply and management of finished good to customers• Undertaking stock control, cash flow analysis and inventory turn rate• Reviewing risk issues with production line to ensure manufacturing targets are achieved • Following up with suppliers and undertaking material planning through Master Resource Planner (MRP)
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Furniture & Decor
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Guadalajara Area, Mexico & Tempe Area, Arizona
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Industrial Engineer
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Mar 2008 - Apr 2009
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Guadalajara Area, Mexico & Tempe Area, Arizona
• Implementing warehouse and store layout improvements; visual merchandising and storage maximisation• Reviewing ergonomic principles in production area and addressing issues to improve productivity • Providing high levels of customer service to a range of stakeholders
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Alianxza Consulting Group
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Guadalajara Area, Mexico
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Junior Consultant
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Aug 2007 - Feb 2008
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Guadalajara Area, Mexico
• Assisting Quality Engineer in execution of ISO standards in a construction based organisation• Creating, facilitating and reviewing employee satisfaction surveys and generating associated reports
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Education
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2010 - 2012Bond University
Master in Information Technology, Information Technology -
2002 - 2007Instituto Tecnológico y de Estudios Superiores de Monterrey / ITESM
Bachelor of Engineering (B.E.), Industrial Engineering with minor in Systems Engineering
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