Experience

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  Integra Technical Services Ltd

  • Auckland, New Zealand

  • Senior Adjuster / Chartered Loss Adjuster

    • Apr 2023 - Present
    • Auckland, New Zealand

    Investigating, analysing, project managing and adjusting insurance claims, with an emphasis on claims emanating from the Construction & Engineering, Major and Complex property loss, and Liability sectors. Deliver case specific technical presentations.

• 

  Casualty & Professional Services

  • Auckland, New Zealand

  • Senior Liability Adjuster

    • Feb 2020 - Apr 2023
    • Auckland, New Zealand

    Investigating, handling and negotiating complex and liability claims for main stream and specialist clients. Disciplines of claims include contract works, commercial property, general liability, product liability, professional indemnity, environmental loss, fidelity guarantee, and cyber.

• 

  IAG

  • Auckland, New Zealand

  • Senior Loss Adjuster

    • Jun 2019 - Feb 2020
    • Auckland, New Zealand

    Senior Loss Adjuster. Specialist level. Investigating and adjusting major and complex loss, reporting and working with customers on negotiated settlements of insurance claims. Providing technical support to claim staff and loss adjusters. Initiating repairs and project management of reinstatement projects. Interviewing claimants and witnesses, consulting police, other government departments and agencies.

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  Crawford & Company

  • Auckland

  • Chartered Loss Adjuster

    • Feb 2011 - May 2019
    • Auckland

    Property and casualty insurance loss adjuster. Specialist Services. Responsibilities include liaising with the Insured on a face-to-face basis, on-site inspections of property damage, consulting with builders, building consultants, government agencies, solicitors and witnesses in the course of the investigation of an insurance claim.Effective communication is key in this industry. From the initial response to the Principal acknowledging acceptance of their instructions, to regular and timely contact with the claimant, suppliers, consultants and other parties involved in the loss adjusting process. The aim is to ensure that an equitable settlement is achieved in the shortest time frame possible, acceptable to all parties.

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  All Investigations Ltd

  • Director/ Professional investigator

    • Oct 2008 - Feb 2011

    Investigator specialising in insurance, commercial, fraud, government projects and Intellectual Property investigations. Assisting the legal sector and litigation support. Preferred external investigator for the RNZSPCA

• 

  London Borough of Merton

  • Environmental crime investigator/Enforcement

    • Aug 2005 - Sep 2008

    Environmental crime investigations and prosecutions including illegal waste depositing, graffiti offences, animal welfare offences.

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  Various

  • Various short term roles whilst living and travelling abroad

    • Nov 1998 - Jul 2005

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  Johannesburg Metropolitan Police

  • Police officer

    • Jan 1994 - Dec 1998