Experience

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  Atria Senior Independant and Assisted Living

  • Tyler, Texas Area

  • Facility Services

    • Oct 2016 - Present
    • Tyler, Texas Area

    October 2016-February 2017: Member Dining ServicesFebruary 2017-current: Member Facility ServicesJune 2017: Selected Employee of the MonthDecember 2017: Received " Best of the Best Award for 4th Quarter. Selected as one of 30 best employees in entire system in delivering Exceptional ServiceJanuary 2018: Received " Count on Me " award representing outstanding attendance for 2017August 2020 Received "Above and Beyond " award for outstanding service during Covid December 2020 Received " Exceptional Service Award " recognizing outstanding contributions to welfare of our residents. Twenty five such awards are given out yearly selecting from Atria' 250 locations worldwide. April 2021 Received " Count on Me : award for attendance in 2020.

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  Aramark

  • United States
  • Hospitality
  • 700 & Above Employee

  • Food Service Director

    • 2013 - 2016

    supervise campus dining operations including seven retail, one main campus dining, and an aggressive catering programexceeded financial budget every yearexceeded revenue goals every yearcustomer service satisfaction and hospitality ratings in top 5% of region every monthreduced total overtime to three hours in three yearsSubway location showed highest revenue increase in region two consecutive years

  • Food Service Director

    • 2006 - 2013

    direct campus dining operations including one main dining area, one retail outlet, vibrant athletic concessions, and catering programexceeded revenue budget every yearfinancial budget exceeded every yearoverhauled catering program to include equipment, training, marketing resulting in increased eventsaligned campus and Aramark goals to solidify position of Aramark on campusled efforts of successful account retention team

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  Pollo Campero

  • Greater New York City Area

  • Director of Operations

    • 2005 - 2006
    • Greater New York City Area

    Operational and financial responsibility for three Pollo Campero operations with average yearly volume of two million dollars per locationhired and trained competent management teams for each locationdeveloped systems leading to inventory control and food cost accountabilityexpanded catering program

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  Cracker Barrel

  • Alexandria, Louisiana Area

  • Assistant General Manager

    • 2004 - 2006
    • Alexandria, Louisiana Area

    assistant general managerplaced second in six week training program for managersenrolled in fast track program to general manageraccountable for food and labor coststrainer for unit staffput in charge of district wide incentive program for increasing revenue

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  Popeyes Chicken and Biscuit

  • Greater New Orleans Area, and Dallas Texas

  • District Manager, Owner Operator

    • 1983 - 2004
    • Greater New Orleans Area, and Dallas Texas

    supervisor for four highly visible Popeye units in New Orleans.district manager for entire New Orleans operations leadership for twelve area supervisors in New Orleans operationsFranchise Consultant for New England area for Popeyesassist with development of new locations for Popeye owner operatorsowner operator of five Popeye unitsElected to Popeyes President's Council providing direction for company future operations President of Popeyes Owner Operator Coop two termsassisted with marketing and operational direction of Dallas region