Bio
Experience
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Rockford Career College
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Rockford, Illinois Area
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Loan Manager/Default Prevention
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Jan 2011 - May 2019
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Rockford, Illinois Area
I am responsible for tracking the Cohort Default Rate for this campus and acheiving a low default rate.
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Financial Aid Advisor
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Dec 2008 - Jan 2011
Interview new and continuing students to determine whether they qualify for financial aid programs such as Pell Grants, SEOG grants, FFELP loans, Pennsylvania State Grants and other types of financial aid. Prepare paperwork and gather supporting documentation for students who are withdrawing. Contact former students to assist them in preventing defaulting on student loans.
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Loan Manager
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Aug 1991 - Sep 2008
I was a default prevention manager working to keep the school Cohort Default Rate as low as possible
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Loan Manager
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Aug 1991 - Sep 2008
Default PreventionCreated and maintained a database and tracking system for contacting former students to assist them in preventing defaults on their student loans.Contacted former students to assist them in preventing defaults on their student loans. And established rapport with borrowers to advise and assist them with repayment options, deferments and forbearances.Held exit interviews with outgoing students providing them with loan repayment informationContacted servicers and guarantee agencies to verify grace periods and maturity dates for loans; communicated with lenders and servicers to assist borrowers with deferment and forbearance forms. Maintained accurate information about former students which increased the efficiency of contacting borrowers whose default could actually affect the current cohort default rate.Successfully challenged U.S. Department of Education Final Default Rates and obtained lower, more accurate, default rates.Other duties >>> Calculated the amount of Title IV financial aid that had to be returned for withdrawn students under Federal Regulations for the Return of Title IV funds.>>> Calculated institutional tuition credits for withdrawn students.>>> Maintained collection efforts for graduates and withdrawals that owed money.
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Management functions
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Aug 1900 - Sep 1901
Created and maintained spreadsheets tracking both Title IV and non-Title IV revenue for compliance purposes and to analyze whether all revenue sources are effectively pursuedCreated and maintained spreadsheets showing the amount billed for each program. Analyzed which programs were producing enough revenue to continue to be offered.Created and maintained spreadsheets tracking the retention of students by both program and start date. Analyzed which programs needed a targeting effort to increase retention.Created and maintained spreadsheets to calculate earned and unearned tuition for accounting purposes. This was used to determine revenue streams for every term. Assisted all departments for yearly audits by preparing and explaining thereports generated by the school data base. I have used the following types of software:Microsoft Corel School specific softwareWord Word Perfect Data-EdExcel Quatro-pro CampusVue or Campus 2000 Access dBase IIIOutlook
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Social Security Administration
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Sep 1900 - Jan 1901
Expert in the administration of Supplemental Security Income.
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Claims Representative
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Sep 1900 - Jan 1901
Determined eligibility for Supplemental Security Income, re-determined currenteligibility for recipients, contacted overpaid individuals and made arrangements forrecovery of these overpayments.
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Education
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Northwestern University
Bachelor of Science, Speech
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