Experience

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  Sandy's Creations

  • Lusaka, Zambia

  • Managing Director

    • Jun 2007 - Present
    • Lusaka, Zambia

    I have leveraged my expertise to drive the success of Sandy's Creations Resort, a premier destination offering exceptional hospitality resort services and a thriving garden centre. With a strong track record of strategic leadership and operational excellence, I have consistently delivered exceptional results while ensuring the highest standards of guest satisfaction and business profitability.Highlights of my career at Sandy's Creations Resort:Resort Operations:- Spearheaded the overall strategic direction and management of all resort operations, ensuring the delivery of world-class guest experiences and exceptional service.- Developed and implemented comprehensive business strategies to maximize revenue, increase occupancy rates, and optimize operational efficiency, resulting in significant growth year after year.- Successfully managed a talented team, fostering a positive work culture and motivating employees to exceed performance targets and deliver exceptional service.Financial Management:- Demonstrated a strong financial acumen, effectively managing budgets, controlling costs, and maximizing profitability.- Conducted regular financial analyses, forecasting, and reporting to identify areas of improvement and implement corrective measures to drive financial success.Collaborative Stakeholder Relations:- Developed and maintained strong relationships with key stakeholders, including shareholders, suppliers, and local communities, to drive mutually beneficial partnerships and enhance the brand's reputation.- Acted as a brand ambassador, representing Sandy's Creations Resort at industry events, conferences, and networking functions, further establishing its presence and industry influence.With a passion for excellence and a commitment to delivering unparalleled guest experiences, I have consistently led Sandy's Creations Resort to new heights, cementing its reputation as a sought-after destination in the hospitality and gardening sectors.

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  University of Portsmouth

  • Portsmouth, United Kingdom

  • Principal Informatics Officer

    • May 2002 - Aug 2007
    • Portsmouth, United Kingdom

    Accomplished with over five years of experience, where I played a key role in corporate information systems. With a strong background in informatics and a passion for leveraging technology to drive innovation, I have consistently delivered impactful solutions while fostering a collaborative and efficient working environment.Strategic Technology Leadership:- Provided guidance in the development and implementation of technology initiatives, aligning them with the goals and objectives of the Information Services department.- Collaborated with senior stakeholders to understand their technology needs and develop innovative solutions that enhance processes.Project Management and Implementation:- Successfully implemented multiple complex technology projects including the University's finance system, Dental Academy - formerly knows SPCD and content management system. Ensuring deployments, timely completion and adherence to budgetary constraints.- Led teams, effective communication, coordination, and collaboration to achieve project milestones and deliver high-quality outcomes using PRINCE2 methodology.Infrastructure:- Assisted the management of the departments corporate IT systems infrastructure mainly on Oracle and Unix platforms, ensuring reliability, performance and scalability.- Proactively identified areas for improvement and implemented innovative solutions to enhance efficiency and user experience.User Support and Training:- Provided comprehensive system technical support resolving issues promptly and ensuring seamless operation of IT services.- Assisted in the development of training programs.Vendor Management:- Cultivated strong relationships with technology vendors and service providers.- Collaborated with external partners and knowledge exchange.Commitment to excellence, innovation, and collaboration. I am passionate about leveraging technology to transform higher education business systems and drive positive change.

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  PKF International

  • London, United Kingdom

  • Management Consultant

    • Apr 2001 - May 2002
    • London, United Kingdom

    Dedicated Consultant with a specialization in information systems, having honed my previous skills and expertise. With a strong passion for leveraging technology to drive strategic decision-making and optimize business processes, I have supported clients in various industries to enhance their organizational efficiency and achieve their goals.Client Engagement and Consultation:- Collaborated with senior consultants and engaged directly with clients to understand their business objectives, challenges, and information systems needs.- Conducted comprehensive assessments, analyzed data, and identified opportunities for improvement, providing strategic recommendations to enhance efficiency, productivity, and profitability.Information Systems Analysis and Design:- Utilized my expertise in information systems to analyze clients' existing technology infrastructure, workflows, and processes, identifying gaps and areas for improvement.- Designed and implemented tailored information systems strategies, leveraging cutting-edge technologies and industry best practices to streamline operations and optimize resource allocation.Project Management and Execution:- Assisted in managing projects from inception to completion, ensuring adherence to timelines, budgets, and deliverables.Data Analysis and Reporting:- Conducted thorough data analysis using advanced tools and techniques, providing insights and actionable recommendations to inform decision-making processes.Change Management:- Assisted in change management efforts, guiding clients through the implementation of new information systems and processes.

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  University of Portsmouth

  • Portsmouth, United Kingdom

  • Senior Informatics Analyst / Business Analyst

    • Feb 1999 - Mar 2001
    • Portsmouth, United Kingdom

    Highly skilled with extensive experience in Oracle RDBMS, web servers, and technical applications support. With a strong technical know-how and expertise in Oracle technologies, I have successfully upgraded, configured, and repaired RDBMS software while providing comprehensive administrative support for various operating systems. Throughout my career, I have demonstrated a track record of implementing and supporting critical system implementations, including corporate accounting systems, payroll systems, and web-enabled Oracle Business Intelligence products.Oracle RDBMS and Web Servers:- Possess in-depth knowledge and expertise in Oracle RDBMS, ranging from versions 7 to 8i, and Oracle Internet web servers such as IAS and OAS.- Proficient in utilizing data dictionary/repository tools for efficient management and organization of data.- Upgraded and configured RDBMS software, including the installation of patches and new products, ensuring optimal performance and functionality.Operating System Administration:- Provided administrative support for various operating systems, including Unix (Compaq Tru64 and Sun Solaris), MS-DOS, Windows, and NT.- Skilled in shell scripting for automating tasks and enhancing system efficiency.Technical Applications Support:- Offered technical applications support for a wide range of products from Oracle, Microsoft, Novell, and COGNOS.- Provided troubleshooting and issue resolution, ensuring seamless operation and maximizing user productivity.System Implementations:- Led critical system implementations, including the installation and configuration of the corporate accounting system (QSP) on Sun hardware.- Successfully installed and configured Oracle 8i database servers for payroll systems, automating BACS procedures on Sun Sparc platforms.- Implemented and configured web-enabled Oracle Business Intelligence products, enabling development on Client/Server platforms.

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  University Hospital Southampton NHS Foundation Trust

  • Southampton, United Kingdom

  • Contracts Systems Manager

    • Aug 1995 - Feb 1999
    • Southampton, United Kingdom

    Consistently demonstrated a strong commitment to excellence, leveraging my technical expertise to deliver innovative solutions that meet the Trust's unique financial and information reporting needs. I thrive in fast-paced environments, and my ability to handle high-pressure situations while maintaining a focus on quality and results has enabled me to make significant contributions to the organization's success.Key skills and contributions include:Contract Management Information Systems:- Actively involved in the management and technical support of the Contracting management information system.- Developed and maintained ad-hoc information systems and customized enhancements using database and business intelligence tools to address the Trust's specific reporting needs and streamline contract management processes.Project Contributions:- Played a key role in designing, documenting, and implementing the contract exclusions database, a critical project that involved VBA programming on Microsoft Excel 97.- Created bespoke database systems to monitor, analyze, and enable contract income generation.High-Pressure Environment:- Thrived in a fast-paced and demanding environment, effectively managing competing priorities and delivering results within tight deadlines.- Demonstrated resilience, adaptability, and a solution-oriented mindset to navigate challenges and maintain high-quality output.Technical Documentation and Implementation:- Developed comprehensive technical documentation for systems, ensuring clear understanding and effective communication among stakeholders.- Collaborated with teams to successfully implement system enhancements and project initiatives, driving efficiency and improving contract management processes.