Experience

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  Packaging Products Company

  • Riyadh - KSA

  • IT Manager

    • May 2015 - May 2019
    • Riyadh - KSA

    Responsibilities.• Development of IT strategic plans and reviewing objectives in coordination with CEO.• Manage IT department, infrastructure, operations, support, information security, ERP system, and projects.• Managed IT staff, appraising their performance, and provided ongoing direction, training for developing and building new skills.• Develop and implement policies and procedures as well as reviewing it periodically and amend it if necessary.• Achieve improvements in IT Security by reconstructing IT infrastructure in alignment with the cyber security standards, ensuring security and smooth operations for all technological functions.• Monitoring and maintenance of IT assets across the company, including oversight of inventory.• Ensure maintaining all aspects of infrastructure according to IT standards.• Determine and estimate the Total Cost of Ownership (TCO) and Return on Investment (ROI) for all projects, in addition to preparing and managing the annual budget.• Continuous research for new technologies which can serve organization goals, strategies, and new projects. IT Projects Management Profile.• Work with project stakeholders to meet their requirements and ensure all company goals are successfully met.• Creation of all required plans including plans of scope, time, cost, quality, and risk.• Integrate all available resources to execute the project objectives.• Control and reviewing projects progress and performance against plans and baselines.

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  Saud Alsubaiee Group (consists of 5 companies & 2 factories)

  • IT Manager

    • Jun 2005 - Dec 2014

    - (Saud Alsubaiee Factory for Desalination Plants) Riyadh-KSA. - (Wadi Al Hanieh Factory for Healthy Water "Donia Water") Al Kharj-KSA. - (Saud Mansour Alsubaiee Trading Est.) Riyadh-KSA.- (Eqid Almas for Constructions Est.) Riyadh-KSA. - (Marketing Secrets Est.) Riyadh-KSA. - (Arabian Company for Water Technology) Alexandria-Egypt.- (Saud Lemozen Est.) Riyadh-KSA Responsibilities.• Development and reviewing IT strategic plans and objectives in coordination with the CEO.• Manage financial aspects of the IT Department, including purchasing and budgeting.• Development and implement IT policies and standard procedures in key areas of hardware, network, and security.• Monitor and document emergency troubleshooting with regard to hardware, networks, and operating systems.• Manage to ensure the quality of service provided to all units in the IT department.• Successful management and implementation of ERP system.• Successfully manage and implement a wide range of IT projects.• Monitor and tracking IT inventory, hardware & software assets, and licenses.• Organize and document all software installation and maintenance manuals.• Continuous research and trace of new technologies for future planning and potential implementation. Projects Implemented.- (ERP) Manage and implement ERP system for the group.- (Network Infrastructure) Successful design, management, and implementation of all network infrastructure in alignment with standards for, 2 Factories, 4 Companies, and 2 Warehouses and joined them into a single network with Head office, for accessing ERP system.- (POS) Manage and Implement the installation of 14 POS (CASIO) for Marketing Secrets Est.- (IP-PBX) Implement Panasonic IP-PBX TDE200 project, TVM voicemail, and billing system with full central management and control.- (Integration of Biometric) Integrate and implement the Attendance System with ERP.

  • Assistant IT Manager & Network Administrator

    • Feb 2004 - May 2005

    Responsibilities.• Installation, configuration, and administration of Windows Server 2003 Enterprise. • Implementation and administration of DNS and Active Directory Services. • Installation and configuration of ISA 2006 server. • Installation and configuration of HP ProLiant Server G5. • Installation and configuration of HP Storage Works Tape Drive. • Design and implementation of LAN, WAN, and WLAN. • Managing, allocation, and tracking IP addresses. • Configuration of backup and recovery tools.• Configuration of shared network drives and print servers.

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  Arab National Bank (ANB)

  • Saudi Arabia
  • Banking
  • 700 & Above Employee

  • Technical Support Team Leader

    • Mar 1999 - Dec 2003

    Responsibilities.• Lead a team of support engineers and assist them in supporting the HO, plus 120 branches and over 3000 users around the Kingdom.• Improve team performance by understanding their needs and closely working with them to face the challenges.• Lead a team in implementing bank projects.• Implementing SW, HW, and NW rollout across Arab National bank (HO & Branches).• Migration of ATMs from X.25 to TCP/IP.• Migration of branches from Token Ring to Ethernet.• Migration of branches from Novell to Win2000.• Applying Permissions & Group Policies in all ANB branches.• Work on Disaster Recovery Center (DRC) project in Alfarazdaq District.• Successfully implemented migration from (EBS) Electronic Banking Services to (IBS) Internet Banking Services.• Scheduling and assigning software, hardware, and network requests. • Installation and configuration of a wide range of banking applications. • Installation and configuration of Cisco router, encryption device, and leased line modem.• Installation, configuration, and Troubleshooting of LAN, WAN Networks.• Installation and configuration of HP, Dell, Compaq computers.• Installation and support most of Microsoft products.• Installation and support of Lotus Notes Domino.• Installation and configuration of Antivirus and Firewall.• Remotely support of all bank users (HO & branches).• Submission of team’s reports to the management on a weekly basis.

  • Customer Support Engineer

    • Jan 1997 - Feb 1999

    Responsibilities.Provide required Installation, support, and training for bank customers (public and private sectors), for using Electronic Banking Services (EBS) and payroll system (SARIE).

• 

  Alkaramah

  • Riyadh - KSA

  • Network Administrator

    • May 1995 - Apr 1996
    • Riyadh - KSA

    Responsibilities.Install, configure and administer Novell Netware.

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  Netsoft Group

  • Riyadh - KSA

  • Technical Support Specialist

    • Jan 1994 - Jan 1995
    • Riyadh - KSA

    ResponsibilitiesInstall, and maintain computers, peripherals, and networks.