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Alaa Abdrabo profile image

Alaa Abdrabo

Company Owner at <span class="not-italic font-text_font lg:text-[18px] text-[16px] font-bold claimed">BAGGEBO property services</span>
Intro Book
Results-driven professional with management, sales, and customer service expertise.
  • Claim this Profile
Location
New Cairo, Cairo, Egypt, EG
Skills
  • Management
  • Customer Service
  • Sales
  • Team Management
  • Team Leadership
  • Show all
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Bio

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Alaa Abdrabo is a seasoned professional with expertise in management, customer service, sales, and team leadership. He has over 2 years of experience as a company owner and 3+ years of experience as a customer service representative at Vodafone. Alaa holds a Bachelor's degree in Business/Commerce from Ain Shams University and a Certificate in Sales Management from The American University in Cairo.

Experience

  • BAGGEBO property services
    • Hurghada, Al Bahr al Ahmar, Egypt
    • Company Owner
      • Jun 2022 - Present
      • Hurghada, Al Bahr al Ahmar, Egypt
  • Vodafone
    • Egypt
    • Enterprise Account manager - customer care
      • Jan 2019 - Jan 2022
      • Egypt

      “Energetic Customer Service Representative with 3+ years of experience resolving complex customer inquiries. Possess exceptional customer experience.“• Promptly handled an average 70 customer inquires and complaints per day with high customer satisfaction.• Documented customer interactions to red...

  • The Sultan Center
    • Sultanate of Oman
    • Supervisor
      • Jun 2012 - Sep 2018
      • Sultanate of Oman

      inventory in a retail environment focused on the customer experience”• Handling shrink, inventory, FIFO, LIFO, purchase, availability and up/down market price reports.• Handling re-purchase order out of stock items and sold items. And delivery and receiving the orders. • Handling Cashier and Cust...

Education

  • 2017 - 2018
    The American University in Cairo
  • 2007 - 2011
    Ain Shams University
  • 2017 - 2018
    The American University in Cairo
  • 2011 - 2011
    ICDL Arabia

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