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Al Hawk profile image

Al Hawk

Director - Rapid Response at <span class="not-italic font-text_font lg:text-[18px] text-[16px] font-bold claimed">Windstream Communications</span>
Intro Book
Seasoned executive with 30+ years of experience in telecommunications, sales management, and account management.
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Location
Taylors, South Carolina, United State...
Skills
  • Managerial Experience
  • Telecommunications
  • Sales Management
  • Account Management
  • Management
  • Show all
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Bio

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Al Hawk is a seasoned executive with 30+ years of experience in telecommunications, sales management, and account management. He has led teams and managed operations for top companies, including Windstream Communications and Deloitte & Touche. Al holds a Bachelor of Science degree in Accounting, Finance, and Management from the University of South Carolina-Columbia.

Experience

  • Windstream Communications
    • Greenville, SC
    • Director - Rapid Response
      • Mar 2012 - Apr 2016
      • Greenville, SC

      Leading overlay team of up to 20 managers and reps supporting the Account Management organization in back-office functions, allowing the sales reps to spend additional customer-facing time. During this period, expanded the function to cover nationwide support for all legacy companies (quadrupled...

  • NuVox Telecommunications/Windstream Communications
    • Greenville, South Carolina Area
    • Supervisor/Manager
      • Sep 2002 - Mar 2012
      • Greenville, South Carolina Area

      Service Delivery - Initially brought on as an individual contributor in Provisioning. Promoted to lead in 2004 and Manager in 2006. From 2006 until 2012, managed Provisioning, Loop Acceptance and Install Satisfaction groups at different times. In addition, named Service Delivery escalation POC...

  • Al Hawk
    • Greenville, South Carolina Area
    • Consultant
      • 2000 - 2002
      • Greenville, South Carolina Area

      Provided consulting services to a law firm in actions relating to Operator Services independent commissioning.

  • SouthernNet/Telecom*USA/MCI Telecommunications/...
    • Greenville, South Carolina Area
    • Director - Accounting/Billing/Operator Services Finance
      • 1987 - 1999
      • Greenville, South Carolina Area

      Prior to MCI acquisition, successively served as Director of Accounting for SouthernNet, Billing for SouthernNet (then Billing, Southern Division for Telecom*USA), and Operator Services Finance - Southern Division for Telecom*USA. Following the MCI acquisition, continued to lead the Telecom*USA ...

  • President and CEO - Dental Management Services,...
    • Southeast
    • President and CEO
      • 1983 - 1987
      • Southeast
  • Deloitte & Touche
    • Columbia, South Carolina Area
    • Manager
      • 1976 - 1983
      • Columbia, South Carolina Area
  • South Carolina National Bank
    • Columbia, South Carolina Area
    • Supervisor
      • 1971 - 1976
      • Columbia, South Carolina Area

      Visa authorization and collections while in school.

  • U.S. Army
    • Vietnam
    • Specialist 5th Class
      • 1968 - 1971
      • Vietnam

      Over check disbursement section for 7th Finance.

Education

  • 1971 - 1975
    University of South Carolina-Columbia

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Telecommunications.”

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