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Bio

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Credentials

  • ISO 9001 Lead Auditor - Quality Certification
    NBQP-National Board for Quality Promotion
    Aug, 2017
    - Apr, 2026
  • ITIL Foundation Level
    APMG International
    Jul, 2011
    - Apr, 2026
  • Lean Leader
    Wipro Limited
  • Six Sigma Master Black Belt
    -

Experience

  • Zvolv
    • Bengaluru, Karnataka, India
    • Director Projects
      • Dec 2022 - Present
      • Bengaluru, Karnataka, India

    • Quality Leader - Business Operations - Program Manager
      • Jul 2020 - Sep 2022
      • India

      Building Private Brands

  • Swiggy
    • Bengaluru, Karnataka
    • Director Operational Excellence
      • May 2019 - Jul 2020
      • Bengaluru, Karnataka

       Lead management of all Process Excellence functions for the system, including System, reporting and analytics, training and education, and process improvement. Spearheaded process definition with automation for all business-critical process and defined cost initiatives impacting EBIDTA for New supply in Swiggy.  Headed and executed large-scale initiatives that drives efficiency and simplicity across multiple businesses. Provided strategic leadership and coordination to major improvement projects across multiple Prudential businesses. Delivered significant operational improvement and financial benefit across functions and businesses. Assessed complex situations and data that lead to the identification, prioritization and selection of process improvement opportunities. Directed a small team involved in formulating, developing and deployment of a process automation across teams.

  • Flipkart
    • Bengaluru, Karnataka
    • Quality Head Warehouse
      • Jan 2014 - May 2019
      • Bengaluru, Karnataka

      ● Problem solving on business-critical problems● Deployment of QA across FC and assure Deliverables to customers.● Defining standards and procedures, Training and development of operations which enables right products are moving into the supply chain of Flipkart● Defining KPI for processes along with process design and monitoring● Design and deploy quality audit framework for Flipkart Private Label, suppliers and Warehouse● Drive deployment of MDM for SCM

    • Manager Operational Excellence
      • Mar 2013 - Jan 2014
      • Bangalore

    • Manager Quality
      • Aug 2010 - Mar 2013

    • Six Sigma Black Belt
      • Aug 2008 - Jul 2010

    • Six Sigma Green Belt
      • Aug 2007 - Jul 2008

    • Process Leader
      • Dec 2004 - Aug 2007

    • Analyst
      • Jan 2004 - Nov 2004

    • Corporal
      • Dec 1993 - Jan 2004

Education

  • 2002 - 2007
    Indira Gandhi National Open University
    MBA, FINANCE
  • 1984 - 1994
    Lowry memorial high school
    10+2, science

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