Bio
Credentials
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ISO 9001 Lead Auditor - Quality Certification
NBQP-National Board for Quality PromotionAug, 2017- Apr, 2026 -
ITIL Foundation Level
APMG InternationalJul, 2011- Apr, 2026 -
Lean Leader
Wipro Limited -
Six Sigma Master Black Belt
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Experience
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Zvolv
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Bengaluru, Karnataka, India
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Director Projects
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Dec 2022 - Present
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Bengaluru, Karnataka, India
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udaan.com
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India
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Quality Leader - Business Operations - Program Manager
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Jul 2020 - Sep 2022
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India
Building Private Brands
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Swiggy
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Bengaluru, Karnataka
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Director Operational Excellence
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May 2019 - Jul 2020
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Bengaluru, Karnataka
Lead management of all Process Excellence functions for the system, including System, reporting and analytics, training and education, and process improvement. Spearheaded process definition with automation for all business-critical process and defined cost initiatives impacting EBIDTA for New supply in Swiggy. Headed and executed large-scale initiatives that drives efficiency and simplicity across multiple businesses. Provided strategic leadership and coordination to major improvement projects across multiple Prudential businesses. Delivered significant operational improvement and financial benefit across functions and businesses. Assessed complex situations and data that lead to the identification, prioritization and selection of process improvement opportunities. Directed a small team involved in formulating, developing and deployment of a process automation across teams.
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Flipkart
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Bengaluru, Karnataka
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Quality Head Warehouse
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Jan 2014 - May 2019
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Bengaluru, Karnataka
● Problem solving on business-critical problems● Deployment of QA across FC and assure Deliverables to customers.● Defining standards and procedures, Training and development of operations which enables right products are moving into the supply chain of Flipkart● Defining KPI for processes along with process design and monitoring● Design and deploy quality audit framework for Flipkart Private Label, suppliers and Warehouse● Drive deployment of MDM for SCM
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Accenture, Banglore
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Bangalore
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Manager Operational Excellence
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Mar 2013 - Jan 2014
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Bangalore
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Manager Quality
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Aug 2010 - Mar 2013
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Six Sigma Black Belt
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Aug 2008 - Jul 2010
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Six Sigma Green Belt
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Aug 2007 - Jul 2008
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Process Leader
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Dec 2004 - Aug 2007
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Analyst
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Jan 2004 - Nov 2004
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Corporal
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Dec 1993 - Jan 2004
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Education
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2002 - 2007Indira Gandhi National Open University
MBA, FINANCE -
1984 - 1994Lowry memorial high school
10+2, science
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References
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