Experience

• 

  Wow! Momo

  • Delhi, India

  • General Manager

    • Feb 2021 - Present
    • Delhi, India

• 

  Inox Leisure Limited

  • Mumbai Area, India

  • General Manager

    • May 2017 - May 2020
    • Mumbai Area, India

• 

  Devyani International Limited

  • Mumbai Area, India

  • Regional Manager

    • Jun 2015 - May 2017
    • Mumbai Area, India

    Strategic Planning & Development: o Spearheading strategies and assuring Implementationo Ensure operational efficiency and financial successo Ensure Preparation of Regional strategic plan, goals & programsBusiness Planning:o Assist in Innovative Business development plans & Programs o Execution of the Business Development GrowthFinancial Management:o Manage Regional budgets & goals effectively.o Ensure performance against budgeto MIS Reports compilation and presentation o Attend financial review meetingsF&B Operations:o Ensure smooth operations, Quality products, Ensuring Service Efficiency o Study Market needs, Competition, New Trends, Recipes, Potential costs, Availability and promotionso Vendor Management, finalization and review/audits on SLA Team Management, Coaching & Developmento Recruitment , Training and Development o Appraise & retain team at all levels in a fair and equitable manner o Participate in effective self-development programmes

• 

  Sahara India

  • Gurgaon, India

  • Zonal Head (Hospitality)

    • Feb 2014 - Jun 2015
    • Gurgaon, India

    Key Responsibilities:* Identify, plan and arrange the suitable training solutions for employees * Design and develop training programs using knowledge and experience* Facilitate the Training Needs Identification and Analysis for all employees and plan for Annual, Quarterly & Monthly Training Calendar accordingly * Conduct induction programs for new employees, plan and arrange of the effectiveness of methods such as classroom training, demonstrations, on-the-job training and workshops* Identify potential trainers in the organization and groom them for carrying out training effectively. Organize the Train The Trainer (TTT) program for such potential trainers * Evaluate the external training providers, freelance trainers and vendors for conducting the outsourced training programs* Ensure the complete documentation of the training activities e.g. Training attendance forms, feedback forms, assessment records (if applicable), trainers feedback forms etc* Evaluate the training programs for effectiveness and improvement in productivity and incorporate the feedback * Arrange on-the-job trainings for the employees in need of the training and development * Evaluate training programs and take feedback from concerned people, also to incorporates the feedback to ensure effective learning and business improvement

• 

  Harrys International Pte Ltd

  • Singapore

  • Beverage Manager

    • Nov 2008 - Feb 2014
    • Singapore

    * Responsible for the purchase of all Beverage items both alcoholic and non-alcoholic for the group. Annual purchase of around S$ 10 M* Perform negotiations with the suppliers and sign annual contracts for listing and supplies* Menu planning along with the director of operations. * Planning beverage promotions, festivals or big catering events (e.g. F1, Beer Fest etc) with the operations team. * Majorly responsible for the company owned beer brand- HPL (Harry’s Premium Lager) – entire operations – Production, Distribution, Retail Operations * Also responsible for the F&B controls operations and audit functions

• 

  Heritage Managemnt & Cosultancy Servises Pte Ltd

  • Singapore

  • Operations Manager

    • May 2007 - Oct 2008
    • Singapore

    * Restaurant operations – Menu planning, Staffing and handling daily restaurant operations * Handling daily supplies – quality and price assurance * Ensuring profitability of the restaurant and maximum guest satisfaction * Outdoor catering events – negotiations and ensuring smooth execution

• 

  The Hans Hotel - India

  • New Delhi Area, India

  • Asst Manager F& B Service

    • Oct 2005 - Apr 2007
    • New Delhi Area, India

    * Did the Opening of New Banquets and Coference halls* Also Did the Opening of new Coffee Shop and Italian Rest* Handled Banguet sales and managed sales team for 6 months

• 

  Maharaja Restaurant - UK

  • Birmingham, United Kingdom

  • Restaurant Supervisor

    • Jun 2004 - May 2005
    • Birmingham, United Kingdom

    Handled North Indian Cousine Fine Dining Restaurant

• 

  The Imperial

  • New Delhi Area, India

  • Catering Executive - Banquets

    • Sep 2003 - Mar 2004
    • New Delhi Area, India

    Handled Banquet Operations

• 

  The Grand Hyatt New Delhi

  • New Delhi Area, India

  • Catering Assistant

    • Sep 2001 - Aug 2003
    • New Delhi Area, India

    At Grand Hyatt New Delhi, I had the oppurtunity to work in the coffe shop and the banquets operations department for over 2 year.

• 

  The Oberoi Group

  • New Delhi Area, India

  • Trainee

    • Oct 1999 - Mar 2000
    • New Delhi Area, India

    Industrial Training in various departments of the Hotel