Experience

• 

  Denso International India Pvt. Ltd.

  • Gurugram, Haryana, India

  • Quality Control Manager

    • Dec 2019 - Present
    • Gurugram, Haryana, India

• 

  Magneti Marelli

  • Gurgaon, India

  • Deputy Manager - Lead Analyst

    • Apr 2015 - Nov 2019
    • Gurgaon, India

• 

  National Engineering Industries Ltd.(nbc)

  • Jaipur Area, India

  • Engineer

    • Nov 2012 - Apr 2015
    • Jaipur Area, India

    Looking after Customer complaints resolutions(i) To provide Technical Support and solutions to Critical Customer Complaints(ii) To work as a Flying Doctor who attends Customer Complaints, diagnose the product issues, finds root cause, provides actions for resolution(iii) Failed component analysis by using Problem Solving Techniques (iv) Auditing line and supplier process (v) To initiate and drive recurrence prevention actions in plant with cross functional team approach so that defects get permanently eliminated.(vi) Responsible for implementation of CAPA against customer complaints and internal rejections, Analysis of field failures and internal rejections.(vii) Periodic review and up-dation of FMEA & Control plan as per changes in process made against customer requirements, customer concerns & process improvements(viii) Prepare and coordinate for quality system and process audits vis-à-vis TS16949, customer audits.

• 

  Autolite (India) Limited

  • Senior Engineer QA

    • Jul 2010 - Oct 2012

    (i) Implementing Quality Management System and ensuring adherence to the same while ensuring compliance of various quality measures.(ii) Conducting regular system & process audits to strengthen processes, reduce process variations, reduce incoming & in process rejection, customer complaints & appraisal costs.(iii) Mapping QMS requirements as per organization's structure and scope of ISO certification.(iv) Monitoring quality objectives, internal audits, closing of NCRs, reviewing corrective & preventive actions across all departments and reporting the management.(v) Taking stringent quality measures including preparation / maintenance of necessary documents and conducting audits to ensure compliance with standards.(vi) To carryout certification audit by external auditors.