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Aiyana Mills profile image

Aiyana Mills

General Manager at Wholesale ATV of Memphis, LLC
Intro Book
Results-driven customer service professional with experience in sales, parts management, and operations.
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Location
Memphis Metropolitan Area, US
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Bio

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Aiyana Mills is a seasoned professional with experience in general sales, parts management, and customer service. She has worked in various roles, including General Manager, Front Office Assistant, Parts Manager, Service Advisor, and Service Writer. Her expertise spans managing inventory, maintaining customer satisfaction, and ensuring efficient operations. She is based in the Memphis Metropolitan Area.

Experience

  • Wholesale ATV of Memphis, LLC
    • Memphis, Tennessee, United States
    • General Manager
      • Jan 2019 - Jul 2020
      • Memphis, Tennessee, United States

      General sales of powersports in person and through 5 websites. Adjusted pricing on inventory to stay with the competition. Answered phones, emails, website inquiries. Entered customer applications, reviewed all documents required to finance, handled all company documentation including titlework and registrations. Dealt with the public everyday involving sales, service, and parts.

  • 3A Collision, LLC
    • Memphis, TN
    • Front Office Assistant, Parts Manager
      • Mar 2016 - Jan 2019
      • Memphis, TN

      Spearheaded a new parts department: implemented a new highly effective and efficient service inventory control system which included proper counter procedures, stocking levels, and training employees to recognize inaccuracies with billing/shipping. Maintained parts inventory by managing, organizing, restocking, and returning eliminating the cost of excessive inventory.

  • Bumpus Harley Davidson, Memphis
    • Memphis, Tennessee, United States
    • Service Advisor, Parts Consultant
      • Feb 2014 - Nov 2015
      • Memphis, Tennessee, United States

      Assisted department managers with keeping efficient operations and a high level of customer satisfaction. Sold parts, accessories, and other services by pointing out service specials or additional work needed.

  • Frankie's
    • Memphis, TN
    • Service Writer
      • Dec 2013 - Feb 2014
      • Memphis, TN

      Determined replacement parts/ services required through inspection, test drives, customer requests. Verified warranty and service contract coverage. Prepared repair orders, wrote estimates, obtained signature approvals, arranged towing, and filed claims.

  • Gossett Motor Cars
    • Memphis, Tennessee, United States
    • Service Writer
      • Aug 2013 - Nov 2013
      • Memphis, Tennessee, United States

      Determined replacement parts/ services required through inspection, test drives, customer requests. Verified warranty and service contract coverage. Prepared repair orders, wrote estimates, obtained signature approvals, arranged towing, and filed claims.

  • Southern Thunder Harley Davidson
    • Southaven, Mississippi, United States
    • Service Advisor
      • Jan 2013 - Jul 2013
      • Southaven, Mississippi, United States

      Assisted the department manager with parts and services.

  • Discount Motors Inc.
    • Memphis, Tennessee, United States
    • Front Office Assistant
      • Sep 2010 - Oct 2012
      • Memphis, Tennessee, United States

      General office duties: filing, faxing, directing calls, updating inventory database and mailing lists. Maintained staff administrative records, company credit cards, and phones. Typed documents and letters, made deposits, ensured all office equipment functioned accordingly.

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Automotive”

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