Experience

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  Greenstone Equity Partners

  • Dubai, United Arab Emirates

  • Executive Assistant

    • Sep 2021 - Present
    • Dubai, United Arab Emirates

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  Emirates

  • Dubai

  • Cabin Crew

    • May 2016 - Aug 2020
    • Dubai

    • Providing a personal, refined experience, greeting/ welcoming customers, building upon these relationships to secure customer loyalty.• Promoting Emirates Skywards loyalty program for frequent flyers• Dealing with high profile customers/ VIP’s, maintaining integrity, confidentiality and professionalism at all times.• Demonstrating product knowledge from a vast array of ever-changing on-board products and services offered.• Being a brand ambassador and meticulously promoting a brand image/ brand value.• Responsible for the safety of the aircraft, trained on effectively evacuating 500+ passengers and the usage of emergency equipment• Delivering world-class customer service in-flight in an efficient and timely manner whilst multi-tasking in stressful situations and remaining vigilant.• Continuously working as part of a team with a new set of crew on each flight from different backgrounds and cultures• Managing inventory and the corresponding documentation necessary for the relevant country’s customs and authorities• Effectively trained in First Aid, AED training and CPR.• Conflict resolution and handling customer complaints in a professional and problem- solving manner• Time keeping is paramount for this busy role/ lifestyle - organisational skills applied daily.

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  Excel Clothing

  • Belfast, Northern Ireland, United Kingdom

  • Personal Assistant to Director

    • May 2015 - May 2016
    • Belfast, Northern Ireland, United Kingdom

    • Responsible for booking reservations/ hotels/meetings/ cars/ travel and event planning.• Providing high level administrative support, including proactively managing a constantly changing diary, planning and prioritising appointments, meetings, events, and conferences ensuring the most effective use of time, using teleconference and video conference. Many clients based worldwide so considerable attention was to be paid regarding different time zones and a limited time frame as to which is viable for all parties involved.• Being the first point of contact for anyone that wished to connect and communicate with the MD.• Meetings – preparing/ synchronizing agenda’s and taking minutes when required• Travel arrangements - managing and organising associated travel and accommodation requirements with itinerates and maps, including transfer services and travel through out the stay. Travel arrangements are frequently subject to change, even at the last minute so being readily available at all hours of the day is crucial in the fulfillment of this role.• Taking responsibility of several email accounts, screening and filtering them on levels of urgency/ importance for the MD, drafting responses to correspondence where appropriate and flagging key actions

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  Abercrombie & Fitch

  • Belfast, United Kingdom

  • Brand Representative

    • Jun 2010 - Jul 2014
    • Belfast, United Kingdom