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Aisha Yusuf

Assistant Relationship Manager at Gulf African Bank
Intro Book
Experienced banking professional with 12+ years of experience in corporate portfolio management and customer service.
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Location
Nairobi County, Kenya, KE
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Bio

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Aisha Yusuf is a seasoned banking professional with 12+ years of experience in corporate portfolio management, relationship management, and customer service. She holds a Master's degree in Business Administration and Management from the University of Nairobi and a Bachelor's degree in Computer Science from International University of Africa, Khartoum. Aisha is certified in customer service and leadership.

Credentials

  • Humble Leadership: The Power of Relationships, Openness, and Trust (getAbstract Summary)
    LinkedIn
    Aug, 2021
    - Apr, 2026
  • Building Rapport with Customers
    LinkedIn
    Nov, 2020
    - Apr, 2026
  • Creating Positive Conversations with Challenging Customers
    LinkedIn
    Nov, 2020
    - Apr, 2026
  • Customer Service Foundations
    LinkedIn
    Nov, 2020
    - Apr, 2026
  • Customer Service: Handling Abusive Customers
    LinkedIn
    Nov, 2020
    - Apr, 2026
  • Customer Service: Problem Solving and Troubleshooting
    LinkedIn
    Nov, 2020
    - Apr, 2026

Experience

  • Gulf African Bank
    • Kenya
    • Banking
    • 300 - 400 Employee
    • Assistant Relationship Manager
      • Nov 2019 - Present

    • Corporate Portfolio Manager
      • Feb 2018 - Nov 2019

    • Corporate Analyst
      • Jun 2016 - Feb 2018

    • Corporate Relationship Officer
      • Feb 2015 - Jun 2016

    • Administration Officer
      • Nov 2012 - Feb 2015

    • Customer Service Officer
      • Dec 2011 - Nov 2012

  • Gulf African Bank Ltd
    • Mombasa, Kenya
    • Direct Sales Officer
      • May 2010 - Nov 2011
      • Mombasa, Kenya

Education

  • 2015 - 2019
    University of Nairobi
    Master's degree, Business Administration and Management.
  • 2010 - 2011
    Kenya Institute of Management
    Higher Diploma in Business Management
  • 2006 - 2009
    International University of Africa,Khartoum
    Bachelor's degree, Computer Science

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Banking”

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