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Aisha Sandoval is a seasoned customer service and credit professional with 15+ years of experience in the food industry, leveraging her expertise in inventory management, process improvement, and negotiation to drive business growth and financial success. She has worked in various roles, including Receptionist/Accounting Assistant, Accounts Receivable Clerk, Credit | Office | HR Manager, Credit Specialist, and Regional Credit Analyst, honing her skills in customer service, financial analysis, and team leadership. Her education and certifications are not specified, but her extensive experience and industry knowledge make her a valuable asset to any organization. With a strong background in Microsoft Office and Excel, Aisha is well-equipped to manage financial processes, analyze data, and provide insightful recommendations to drive business decisions.

Experience

    • Receptionist/ Accounting Assistant
      • Feb 2024 - Present

  • Intrepid Directional Drilling Specialists
    • Midland, Texas, United States
    • Accounts Receivable Clerk
      • Oct 2023 - Jan 2024
      • Midland, Texas, United States

      - Prepares, posts, verifies and records customer payments and transactions related to accounts receivable. Creates invoices according to company practices; submits invoices to customers. Copies, files, and retrieves materials for accounts receivable as needed utilizing Excel and other methods. Relays changes of information to appropriate employees.

  • Reliance Steel & Aluminum Co.
    • Albuquerque, New Mexico, United States
    • Credit | Office | HR Manager
      • Jun 2021 - May 2023
      • Albuquerque, New Mexico, United States

    • Patient Financial Services
      • Nov 2020 - Feb 2021

  • Summit Electric Supply
    • Albuquerque, New Mexico
    • Credit Specialist
      • Dec 2018 - Jul 2020
      • Albuquerque, New Mexico

  • Accountemps
    • Albuquerque, New Mexico Area
    • Credit Manager
      • Jun 2018 - Nov 2018
      • Albuquerque, New Mexico Area

      Processes new and existing customer credit applications and credit limit reviews. Maintains credit files for monthly expiry review. Prepares daily billing reconciliation. Monthly invoicing preparation and processing of billing and credit adjustments. Cash application to Accounts Receivable. Daily collection calls, as needed. Daily invoice payment processing and account coding. Tracking, processing and documenting payments and collection calls in ERP and communicating with Management and Sales.

  • FEMCO Machine
    • Odessa/Midland, Texas Area
    • Collection & Billing Specialist
      • Jun 2017 - May 2018
      • Odessa/Midland, Texas Area

      Responsible for making daily collection call to business customers to collect payments on past due accounts and negotiates payment plans. Works closely with Sales, Purchasing and Service departments to ensure that all billing documents are accurate prior to invoicing daily. Assists with month end closing procedures. Assists other departments with projects, as needed.

    • United States
    • Food and Beverage Services
    • 300 - 400 Employee
    • Regional Credit Analyst
      • Sep 2008 - May 2017

      Responsible for $3 million in receivables for this distributor of raw materials for food and pharmaceutical production.  Analyze the financial health of existing and prospective clients nationwide including manufacturers and distributors. Analyze credit via D&B, references, bank accounts and other research.  Create a monthly report on all accounts. Reconcile accounts with returns and charge backs.  Collect on funds both for the company and suppliers.  Promoted from Customer Service Representative.  Received a high volume of orders via e-mail, telephone and fax.  Collaborated with purchasing to ensure adequate inventory. Organized shipping.

    • Customer Service Representative
      • Nov 2007 - Aug 2008

    • Customer Service Representative
      • Sep 2005 - Aug 2007
      • Vernon, CA

      Performed multiple functions for this commercial bakery/distributor servicing multiple restaurant and foodservice clients.  Served as a Team Leader for monthly food safety documentation and auditing processes.Acted as Administrative Assistant to the Owner and the Office Manager and coordinated various projects.  HR duties included new hire orientations, pre-employment drug testing documentation and benefits assistance.

    • United States
    • Retail
    • 700 & Above Employee
    • Customer Service Representative/ Compliance Coordinator
      • Jan 2003 - Sep 2005

      Compile data and complete reports for store manager utilizing Microsoft Word and Excel. Analyze Monthly reports and projected non-compliance trends. Research and resolve customer issues in a timely manner. Conduct register training classes for new employees. Coach and train employees on all updated company procedures. Service and troubleshoot register problems and malfunctions. Assist with bi-annual inventory auditing process. Responsible for daily store deposits with a liability of up to $150,000.

    • Inventory Processor
      • Oct 1999 - Dec 2002

      Processed incoming and outgoing inventory. Assisted manager with daily tasks such as, merchandising the sales floor and organizing the stock room to promote profitable sales. Assisted with bi-annual inventory auditing process.

Suggested Services

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Industry Focus. “Financial Services”

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