Experience

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  Sylvanvale

  • Australia
  • Individual and Family Services
  • 200 - 300 Employee

  • Senior Support Coordinator

    • May 2023 - Present

  • Support Coordinator

    • Sep 2021 - Present

    Build a participant’s and/or their carer’s ability to connect with informal, community and funded supports enabling them to get the most out of their plan and achieve their goals. Increase their capacity to maintain relationships, manage service delivery tasks, live more independently and be included in the community.

• 

  Coworth.co

  • Australia
  • Mental Health Care
  • 1 - 100 Employee

  • Support Coordination Consultant - Levels 1, 2 & 3

    • Jun 2023 - Present

    Collaboration with the Founder, Psychosocial Recovery Coaches, Independent Senior Support Coordinators and Support Coordinators.

  • Independent Support Coordinator

    • Mar 2021 - Present

    As an Independent Support Coordinator, I adopt a person-centred approach, which ensures that choice and control is manifested from start to finish. With the Client’s needs, interests and goals in mind, coupled with the support of their respective Plan Nominee and/or Child Representative, I strive to deliver quality work against measurable outcomes.Currently, I provide coordination of supports, to a small caseload of female and male NDIS Participants, aged 8 – 61 years, with varying degrees of disabilities and other comorbidities including: Right ischemic stroke, chronic pain, complex post-traumatic stress disorder with major depression, Saethre Chotzen Syndrome, severe receptive and expressive language delay, moderate-severe speech sound disorder, Autism Spectrum Disorder (DSM Levels 1 & 2), Generalised Anxiety Disorder, Mild/Moderate and Severe Intellectual Disabilities, Tuberous Sclerosis, Epilepsy, Anxiety, Behavioural concerns, Sensory Processing Disorder, Challenging Behaviours and Severe Language Delay. I am proficient in the use of Careview (cloud-based software) and provide accurate and detailed case notes in-line with my work. Having supported clients at a Tribunal level, I have experience in NDIS Plan Variations, Plan Reassessments and an Internal Review of a Decision(s).

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  Alliance Community

  • Sydney, New South Wales, Australia

  • Support Worker

    • Aug 2021 - Present
    • Sydney, New South Wales, Australia

    Specialised and therapy supports, Education and employment, In-home and personal care, social and community access, transport and domestic assistance.

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  Like Family

  • Sydney, New South Wales, Australia

  • Support Worker

    • Jul 2021 - Present
    • Sydney, New South Wales, Australia

    Specialised and therapy supports, Education and employment, In-home and personal care, social and community access, transport and domestic assistance.

• 

  Hireup

  • Australia
  • Individual and Family Services
  • 700 & Above Employee

  • Support Worker

    • Nov 2020 - Present

    Specialised and therapy supports, Education and employment, In-home and personal care, social and community access, transport and domestic assistance.

  • Hireup Campaign Promoter/Brand Ambassador

    • Jun 2021 - Present

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  Mable

  • Sydney, New South Wales, Australia

  • Support Worker

    • Nov 2020 - Present
    • Sydney, New South Wales, Australia

    Specialised and therapy supports, Education and employment, In-home and personal care, social and community access, transport and domestic assistance.

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  All-Inclusive Support Services NSW

  • Sydney, New South Wales, Australia

  • Independent Support Coordinator and Support Worker

    • Jun 2020 - Present
    • Sydney, New South Wales, Australia

    My 17 years of lived experience, in Autism Spectrum Disorder (DSM – Level 3 – Requiring Very Substantial Supports), Severe Behavioural Disorder, Severe Language Disorder, Sensory Processing Disorder, Global Developmental Delay, Generalised Anxiety Disorder, Dysphagia, Severe Intellectual Disability and Primary Generalised Epilepsy has allowed me to develop a caring, respectful and warm disposition for people with disabilities. A strong advocate by nature, I am never afraid to work for the betterment of the Participant. As an Independent Support Coordinator, I have three years’ professional and voluntary experience in coordination of supports and previously worked with female and male NDIS Participants aged 5 - 52 years, with varying degrees of disabilities and other comorbidities including: Leber Congenital Amaurosis, Joubert Syndrome, Global Developmental Delay, Autism Spectrum Disorder (DSM Levels 2 & 3 – requiring Substantial Support and Very Substantial Supports), Social Communication and Restrictive and Repetitive Behaviours – Level 2, Depression, Anxiety, Attention Deficit Hyperactivity Disorder, Oppositional Defiant Disorder, Specific Learning Disorders including Dyslexia and Dyscalculia, Posttraumatic Stress Disorder, Severe Language Disorder, Severe Intellectual Disability, Attention-seeking, Aggressive and Challenging Behaviours, Sleep Issues, Type 1 Diabetes, Anxiety Disorder and Generalised Anxiety Disorder, Physical (above the knee amputation), Short Stature, Cerebellar vermis hypoplasia, Chromosomal Deletion Syndrome, sensory-seeking and sensory-avoidant behaviours.As a Support Coordinator, I help NDIS Participants to build their and/or their carer’s ability to connect with informal, community and funded supports, enabling them to get the most out of their plan and achieve their goals. Further, to increase their capacity to maintain relationships, manage service delivery tasks, live more independently and be included in the community.

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  Australian Bureau of Statistics

  • Liverpool, New South Wales, Australia

  • Urban Collector

    • Jul 2011 - Oct 2011
    • Liverpool, New South Wales, Australia

    Distributed and collected census materialLiaised with the area manager, colleagues and the wider community from various ethnicitiesRespected confidentiality Worked under pressure and within a specific time-frame

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  Australian Electoral Commission

  • Liverpool, New South Wales, Australia

  • Polling Assistant/Polling Official

    • Nov 2007 - Nov 2007
    • Liverpool, New South Wales, Australia

    Completed electoral roll and post-election countingDistributed ballot papers to electorsLiaised with the polling place manager, colleagues and the wider community from various ethnicitiesTallied ballot papersWorked within a team environment and under pressure

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  Australian Electoral Commission

  • Liverpool, New South Wales, Australia

  • Election Official

    • Mar 2007 - Mar 2007
    • Liverpool, New South Wales, Australia

    Ballot box guard and queue controller Completed electoral roll and post-election countingDistributed ballot papers to electorsLiaised with the polling place manager, colleagues and the wider community from various ethnicitiesTallied ballot papersWorked within a team environment and under pressure

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  Scholastic

  • Lindfield, New South Wales, Australia

  • Account Manager

    • May 2003 - Apr 2004
    • Lindfield, New South Wales, Australia

    Administration duties including scheduling appointments and emailing clientsAdhered to budgets and achieving sales targets Attended weekly and fortnightly meetingsDisplayed and presented point of sale materialInventory control through suggested orderingLiaised with department and store managers, floor staff and colleagues Maintained existing accounts Maintained existing gondolas and shelf space to increase market share and salesMerchandised business and personal computer software including Autodesk, Dragon Naturally Speaking, Home Designer Suite, Macromedia, Norton, and children’s titlesServiced retailers including Apple Stores, Domayne, Harvey Norman, independent retailers and resellers, and University Co-op Bookshops in the Sydney Metro including Central & Inner Sydney, Macarthur Region, Gladesville-Ryde-Eastwood, Western and Outer Western Suburbs, St George and the Sutherland Shire, South West Sydney, Wollongong, Nowra, Moss Vale, Canberra and Wagga Wagga. Telephone salesWorked independently and in a team environment

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  The Arnott's Group

  • North Strathfield, New South Wales, Australia

  • Merchandiser/Inventory Controller

    • Oct 1998 - Apr 2004
    • North Strathfield, New South Wales, Australia

    Administration duties including scheduling appointments, completing ordering request forms and returnsTrained newly recruited Territory Managers and Merchandisers. Adhered to budgets and achieving sales targets Attended weekly meetings and annual conferencesDisplayed and presented point of sale materialInventory control through ordering Arnott’s biscuit product range, Goldfish snacks, Rix rice chips and Kettle potato chipsImplemented planograms, undertook store relays and worked alongside competitors Liaised with assistant, grocery and store managers, merchandisers, floor staff and colleagues Maintained existing accounts and serviced new accountsMaintained existing gondolas and shelf space to increase market share and salesMerchandised Arnott’s biscuit product range, Goldfish snacks, Rix rice chips and Kettle potato chipsServiced retailers including BiLo, Coles, Franklins, Woolworths, and independents including Clancy’s, IGA’s, MFC’s and Riteway in the Sydney Metro including Inner Sydney, Western Suburbs and South West Sydney. Worked independently and in a team environment

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  Funtastic Toys

  • Chadstone, Victoria, Australia

  • Sales Representative

    • Oct 2001 - Aug 2002
    • Chadstone, Victoria, Australia

    Administration duties including record keeping, report writing, and scheduling appointments Adhered to budgets and achieving sales targetsAttended fortnightly meetings and participated in conference callsDisplayed and presented point of sale materialInventory control through suggested orderingLiaised with area sales, department, grocery and national sales managers, floor staff and colleagues Merchandised leading infant, pet, publishing and toy brands including Barbie, Disney, LeapPad, The Lord of the Rings, Safety 1st, Harry’s Practice pet accessories, licensed character and colouring booksMaintained existing gondolas and shelf space to increase market share and sales Serviced and maintained existing accountsServiced retailers including Big W, Coles, David Jones, Kmart, Myer, Target, Toys R Us and specialty stores and wholesalers including Uncle Pete’s and Variety Trading stores in the Sydney Metro including the Northern Beaches, Parramatta-Hills District, Outer Western Suburbs, St George and the Sutherland Shire, South West Sydney, Woy Woy, Terrigal, Erina, Tuggerah, Bateau Bay, Kotara, Wallsend and Newcastle. Worked independently and in a team environment

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  Franklins Supermarkets

  • Rockdale, New South Wales, Australia

  • Cashier, Grocery team member, Head cashier and Merchandiser

    • Sep 1997 - Apr 2001
    • Rockdale, New South Wales, Australia

    Cash handling and completion of Koronos cash systems including processing of cheques, credit notes, and EFTPOS Displayed and presented point of sale materialLiaised with assistant, grocery and store managers, merchandisers, floor and front-end staff both face-to-face and on the telephoneMerchandised in-store products across the grocery department Meeting deadlines, working within a time-frame and under pressureReplenished existing displays, gondolas, and shelf stock to increase salesStore securityWorked independently and in a team environment

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  MFC Independent Supermarkets

  • Allawah, New South Wales, Australia

  • Assistant Store Manager, Cashier and Grocery team member

    • Jan 1993 - Oct 1998
    • Allawah, New South Wales, Australia

    Administration duties including accepting, filing, receiving and processing invoicesCash handling and EFTPOS General housekeeping dutiesLiaised with customers, floor staff, and the store manager both face-to-face and on the telephoneManaged and replenished the deli, grocery, and fruit and vegetables sectionsMerchandised in-store products and displays across the supermarket Meeting deadlines, working within a time-frame and under pressurePlacing, accepting and receiving deliveriesPayrollStore securityWorked independently and in a team environment