Experience

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  Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) GmbH

  • Bosnia and Herzegovina

  • Advisor for E-Commerce

    • Sep 2022 - Present
    • Bosnia and Herzegovina

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  QSS d.o.o.

  • Bosnia and Herzegovina
  • IT Services and IT Consulting
  • 1 - 100 Employee

  • Head of Sales and Marketing

    • May 2014 - Sep 2022

    Creating sales and marketing strategyManaging sales and marketing teamsCreating sales metrics (KPIs) and reporting Key account managementProject ManagementPortfolio Management

  • Marketing Manager

    • Sep 2008 - Apr 2014

    o Planning and organization of all marketing activities at QSSo Coordination of marketing department with other departments in companyo Market researcho Creating annual marketing plan, monitoring and analysis of plan implementationo Creating annual marketing cooperation plan with partners (HP, Cisco, Microsoft, Check Point, IBM, EMC, FalconStor, Oracle, Symantec etc.)o Taking care that all requirements related to each partner status of QSS are fulfilled (eg. for VMware Enterprise Solution/Service Provider, Oracle Gold Partner, Microsoft Silver Partner status etc.)o Event management – organizing two annual events (QSS Enterprise Day and QSS Masters event), visited by more than 200 managers and system administrators of leading companies in Bosnia and Herzegovina).o Organizing smaller events in cooperation with partners. o Portfolio management – sales promotion; introduction of new products and services in QSS’s portfolio, monitoring of sales success for each products/serviceo Planning and implementing different types of promotion: Internet campaigns, Email promotions, telemarketing/telesales activities, PR activities, CSR activities etc.o Lead Management – management of all leads generated through marketing campaigns.o Creating different reports for company management.o Presales activities in cooperation with sales department. o Monitoring and applying ISO standards related to marketing activities in the company.

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  MBA u BiH

  • Sarajevo

  • Board Member

    • Dec 2013 - Dec 2017
    • Sarajevo

    Association of MBA graduates in Bosnia and Herzegovina - Board Member

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  Sony

  • Demo Sales Expert

    • May 2008 - Sep 2008

    o Organizing and implementing promotional activities during summer (campaigns during The European Football Championship and Sarajevo Film Festival)o Presentation and sales of Sony products (audio equipment) in major tech shops in Sarajevoo Direct contact with customerso Writing weekly reports for each activity

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  School of Economics and Business Sarajevo

  • Distance Learning Operator

    • Sep 2007 - Sep 2008

    o Preparing syllabi for courses: Quantitative Methods in Economy and Management, Operational Research, Organizational Theory and Capital Market Instruments.o Creating e-materials for specific course elements (presentations, handouts, audio & video tutorials, quizzes etc.).o Creating web sites within Moodle CMS support system for the e-learning and uploading specific course e-materials.o 24/7 support for DL students which included: chat rooms, e-mailing, phone contact as well as personal contact at MIT Centreo Adaptation of DL courses for new school year (versioning)o Providing training for the new DL Course Administrators etc.