Experience

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  MEEM Facility Management

  • Riyadh, Saudi Arabia

  • Information Technology Supervisor

    • Apr 2023 - Present
    • Riyadh, Saudi Arabia

    · Responsible for maintaining, configuring, and reliably operating computer systems, network servers, and virtualization.· Resolve problems and issues with computer and server systems to limit work disruptions within the company.· Install and upgrade computer components and software, manage virtual servers, integrate automation processes, and participate in research and development to continuously improve and keep up with the IT business needs of their organization.· Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing the impact of issues.· Provide documentation and technical specifications to IT staff for planning and implementing new or upgrades of IT infrastructure.· Perform or delegate regular backup operations and implement appropriate processes for data protection, disaster recovery, and failover procedures.· Ensure security through access controls, backups, and firewalls.· Lead desktop and helpdesk support efforts, ensuring all desktop applications, workstations, and related equipment problems are resolved promptly with limited disruptions.· Responsible for capacity, storage planning, and database performance.

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  EASTERN COAST GROUP

  • Dammam, Eastern, Saudi Arabia

  • Information Technology Assistant

    • Mar 2022 - Sep 2022
    • Dammam, Eastern, Saudi Arabia

    ORION ERP System Support & Web Developer ✓ Administrate Orion ERP System (Users Management, Groups Management).✓ Analyse New Processes to be added in the Orion System.✓ Create the new reports in the Orion System.✓ Create and maintain software documentation.✓ Responsible for maintaining, expanding, and scaling our company website.✓ Write Well designed, testable, efficient code by using best software development practices for our company website improvement.✓ Create website layout/user interface using HTML/CSS practices.✓ Integrate data from various back-end services database.✓ Gather and refine specifications and requirements based on technical needs. ✓ Stay plugged into emerging.

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  University of Khartoum

  • Sudan
  • Education Administration Programs
  • 700 & Above Employee

  • Software Developer

    • Oct 2020 - Jun 2022

    - Researching, designing, implementing and managing software programs. - Testing and evaluating new programs. - Identifying areas for modification in existing programs and subsequently developing these modifications. - Writing and implementing efficient code. - Determining operational practicality. - Developing quality assurance procedures. - Deploying software tools, processes and metrics. - Maintaining and upgrading existing systems. - Training users. - Working closely with other developers, UX designers, business and systems analysts.

  • Teacher Assistant

    • Feb 2021 - Mar 2022

    Faculty of Engineering✓ Planning and Teaching lessons and activities that facilitate students’ acquisition of basic and advanced computer skills.✓ Instructing practical in a manner that develops students' confidence in their abilities.✓ Observing and managing classroom dynamics.✓ Invigilating and grading projects, quizzes, and examinations.✓ Tracking and communicating students' advancement throughout the course,✓ Prepare report to department supervisor about classroom/Students’ week-by-week.✓ Downloading important practical software updates and maintaining hardware.

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  UT3COM for Computer & Communications Co. Ltd

  • Website Administrator

    • Jan 2020 - Mar 2022

    • Create, manage and maintain websites and user interface in company.• Update and manage websites with the most current information.• Develop web by writing well-designed and efficient codes to maintain, expand and scale company E-commerce website.• Responsible for design of appearance and performance of pages on company E-commerce website, including UX and UI, functionalities, maintenance and housekeeping.• Design engaging and effective category and marketing landing pages based on creative direction from management.• Utilize insights from research and analytics to form new design solutions.• Consistently report work’s progress and issues, and propose initiatives and solutions to improve digital analytics and marketing.Construct design solutions with the sales team with a focus on improving E-commerce website usability.• Integrate data from various back-end services, databases and digital analytics.

  • Technical Project Coordinator Assistant

    • Jan 2019 - Dec 2019

    - Dealing with public and staff enquiries and feedback.- Liaising with clients to understand their needs and report on progress.- Assisting technical managers to create and share work plans and timelines.- Managing technical project documentation.- Carrying out administrative tasks.- Preparing presentations and project updates.- Reviewing project costs and forecasts.

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  Arab Open University

  • Sudan

  • Information Technology Assistant

    • Sep 2020 - Dec 2020
    • Sudan

    • Installing and configuring computer hardware, software, network and set up peripherals such as printers and scanners.• Troubleshooting and fixed hardware, software, network issues• Assisting in preparing, maintaining, and upholding procedures for logging, reporting, and statistically monitoring PC performance• Accurately documented instances of hardware failure, repair, installation, and removal.• Monitoring and maintaining CCTV systems.• Resolved student problems promptly and accurately.• Resolved student technical problems at Learning Management System (LMS).• Online Student Services System Controlled (SIS).

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  Stroke & Vascular Center

  • Sudan

  • IT Officer

    • Oct 2018 - Jul 2020
    • Sudan

    • Installing and configuring computer hardware, software, systems, networks, printers and scanners.• Providing technical support for the center (this may be in person or over the phone).• Setting up accounts for new users.• Repairing and replacing equipment as necessary.• Archive operations saved ( CT , MRI , etc ).• Design videos and images of the center for the purpose of advertising.• Website Management.• Manage social media pages.• Monitoring and maintaining computer systems and networks.

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  Bank of Khartoum

  • Khartoum, Sudan

  • Trainee

    • Feb 2017 - Mar 2017
    • Khartoum, Sudan

    All Bank Department : - - Customer Services. - Cheque Clearing. - Accounts. - Deposits. - Transfers. - External Relationship.

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  Napta Academic Training Center

  • Khartoum, Sudan

  • Executive Secretary

    • Dec 2015 - Apr 2016
    • Khartoum, Sudan

    - Registration of Trainee Students.- Preparing Lecture Students.- Extracting Certificates For Students.