Experience

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  Mercedes-Benz Kuwait - Al Mulla Automobiles Co.

  • Kuwait

  • Certified Sales Consultant

    • Nov 2021 - Present
    • Kuwait

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  Al-Zayani Automotive

  • Kuwait

  • Sales Executive - Jaguar

    • Sep 2018 - Apr 2021
    • Kuwait

    - Meet and greet the customers at the highest level of courtesy while demonstrating ZAYANI customer first culture in all interactions with prospects / customers.- Build the maximum possible rapport with them asking the right questions and listen carefully to their needs though the conversation to understand individual requirements.- Always aim to offer the closest possible match between the product and customers’ needs to maintain trust and long-term relationship.- Take responsibility for booking test drive and encouraging customers to experience.- Introduce financing prior to agreeing the payment method with the customer, workingwithin ZAYANI guidelines to ensure all payment and relevant paperwork are complete to handover.- Build a strong understand of the brand and product value with the customs to maintain asmooth closing.- Work with administration or PDI colleagues to confirm a delivery date and identify anychanges to the original schedule.- Take responsibility of delivering vehicle to the customer by my own.- Work with sale colleagues on “CDK” to maintain accurate stock availability information.- Maintain highest level of professionalism and respect in dealing with colleagues across the business.

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  Alghanim Motors

  • Kuwait

  • Sales Consultant - Ford

    • Aug 2017 - Jul 2018
    • Kuwait

    Present and detail company products to existing and potential clients, make follow-up contact with previous visitors to the showroom, research and stay up-to-date on product knowledge and industry trends and prepare reports on sales activity and effectiveness of product display.

• 

  Al Mulla Group

  • Kuwait

  • Sales Executive - Mitsubishi Motors

    • Oct 2012 - Jun 2017
    • Kuwait

    Present and detail company products to existing and potential clients, make follow-up contact with previous visitors to the showroom, research and stay up-to-date on product knowledge and industry trends and prepare reports on sales activity and effectiveness of product display.

• 

  Vodafone

  • Egypt

  • Sales Advisor

    • Feb 2012 - Apr 2012
    • Egypt

    Maintain the retail goals by exceeding the customer expectations, handling enquiries, providing information and achieve the sales quota.

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  Vodafone

  • Egypt

  • Customer Service Representative

    • May 2011 - Sep 2011
    • Egypt

    Respond and answer inbound calls with high quality standards assisting customers with all available tools in order to achieve highest level of customer satisfaction, attract new customers and retain existing ones.