Experience

• 

  Rane energy oil ltd uae

  • United Arab Emirates

  • Catering superintendent

    • Feb 2023 - Present
    • United Arab Emirates
• 

  Alsaedi Group

  • Kuwait

  • General Manger

    • May 2020 - Present
    • Kuwait
• 

  Al Karam Al Arabi for Catering Services

  • Saudi Arabia
  • Hospitality
  • 100 - 200 Employee

  • Operations Manager

    • Jan 2006 - Present

  • Asst.Operation Manager

    • Jan 2006 - Present

    Manage multiple food service operations in such a manner that customer satisfaction, good company image, high staff morale and budgeted profit margins are achieved, in line with strategic and operating plans, procedures and forecasts, ensuring continual growth.Some of the achievements:• Managing a team of more than 600 staff in 26 different catering locations.• Planning and setting guidelines for new potential contracts.• Interviewing and recruiting staff, also conducting inductions and on the job training's to staff…• Planning annual training's for the department staff in the different aspects of their job.• Find out, suggest, and introduce new market suitable products and brands to the operations, maintaining a fine balance between cost effectiveness and client satisfaction.• Prepare forecasted budgets for each location and ensure compliance throughout the year. • Monitor and analyze staff payroll cost and work closely with HRD/Finance dept to keep it within budgeted targets.• Maintaining all the financial results of the different locations, inventorying the stores at the end of the month and computing the profitability of each site.• Ensure implementation and a continual improvement process in the standards of Health and Safety and reduce risk exposure in the work place. Also responsible to ensure highest possible standards of hygiene in all the sites, through proper implementation of ISO 22000/ 2005 FSMS.• Developing and maintaining excellent work relationship with client through regular contacts. • Handling complaints and suggestions from clients / customers with positive attitude and sincerity• Ensuring the renewal of all contracts due to high customer and client satisfaction.

• 

  Al Karam Al Arabi Catering Services Company

  • Saudi Arabia
  • Dairy
  • 1 - 100 Employee

  • senior projects manager

    • 2009 - 2013

    Manage a team of catering staff for successful execution of catering events.Perform staff management, expense control, menu selection, food preparation and equipment rental to ensure profitable event.Explore business opportunities to obtain new orders.Develop positive working relationship with existing customers for repeat business.Work consistently with catering department on operation and execution of events.Respond to customer inquiries in accurate and timely manner.Prepare comprehensive catering order form according to client’s requirements and interests.Coordinate and manage catering operations to assure quality services.Review and finalize sales contracts, catering event orders and pricing agreements with clients.Attend meetings on regular basis with catering team to discuss about new orders and issues.Attend trade conventions and shows for business promotions.Assist in developing budget and financial plans for catering department.Oversee food preparation, transportation and set-up activities to ensure successful event.Hire and train staffs on catering processes and policies.Adhere to sanitation and safety standards.

  • catering project manager

    • 2007 - 2009

    Provided leadership and direction within a critical role requiring the management of one camp serving 16200 meals per day HESCO.• Utilized advanced personnel management skills in the coordination of 135 staff members within their daily roles• Maintained senior accountability for all financial performance, including the definition of budgets, financial targets and forecasts• Worked to achieve the highest standards in quality across all operations, while supervising the ongoing management of the facilities• Drove levels of revenue and profit through the development and rollout of new promotions, while maintaining an up-to-date knowledge of industry trends including menus and consumer tastes • Demonstrated excellent problem solving skills in the role, with responsibility for the efficient management of staff and client issues• Managed core business processes including payroll, financial and business reporting, administrative record keeping and Health & Safety• Built a team with the expertise required for excellent performance through the recruitment and training of high quality staff

• 

  Hard Rock International

  • Kuwait

  • Catering Manager

    • 2004 - 2005
    • Kuwait

    overseeing kitchen activities and staff, and providing customer services.also required to manage the operations of a kitchen in terms of managing food supplies, procurement and ensuring conformation to health and hygiene standards.ensure that all food is prepared in accordance to the standards th...

• 

  KCC Catering

  • Iraq

  • Catering Manager

    • Sep 2000 - Apr 2003
    • Iraq

    with contract of Italian army.manage the day-to-day operations of catering services planning menus advertising vacancies and recruiting staff making sure that staff are fully trained keeping staff motivated to provide the highest standard of service organizing shifts and rotas managing stock cont...

• 

  Helnan International Hotels

  • Egypt

  • Food and Beverage Supervisor

    • 1994 - Aug 1996
    • Egypt

    generally responsible for all of the business operations of a dining establishment. Duties typically include scheduling and managing employees, as well as overseeing inventory, including food and beverages, supplies and other restaurant equipment. Managers are also responsible for resolving custo...