Bio
Credentials
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Plan Appointed Claim Evaluator
The Phia Group, LLCJan, 2019- Apr, 2026 -
Communication Skills
EdraakMay, 2016- Apr, 2026 -
Professional Development Skills
EdraakApr, 2016- Apr, 2026 -
Project Management as daily skills
EdraakApr, 2016- Apr, 2026 -
Project Management Practical
LEORONApr, 2016- Apr, 2026 -
Project Management Fundamental
LEORONOct, 2015- Apr, 2026 -
Certificate of Achievement Perfect Attendance
Interlink Language Center, Valparaiso UniversityJan, 2009- Apr, 2026 -
Certificate of Recognition
the Saudi Students Club at Valparaiso UniversityJan, 2009- Apr, 2026 -
Certificate of Team building workshop
The Beyond Boundaries ChallengeJan, 2009- Apr, 2026
Experience
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Data Analyst III
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Jul 2022 - Present
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AAA-The Auto Club Group
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Tampa, Florida, United States
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Senior Business Analyst
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Jul 2021 - Jul 2022
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Tampa, Florida, United States
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Medical Data Analyst
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2020 - 2021
● Write and build code and analysis scripts for ad-hoc reporting.● Develop and Data mining; build and design ad-hoc reports and dashboards.● Analyze existing business issues & data challenges, and conducts root cause analysis.● Build business solution and dashboards to extract and merge data from different sources.● Identify trends based on data and make improvement recommendations on internal processes. ● Develop and implement automation solutions for data maintenance and on demand reporting.● Evaluate and analyze workflows and business processes to make recommendation of new systems, applications and process enhancements.
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Business Quality Data Analyst
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2019 - 2020
● Create, document and analyze data models, process and workflows.● Gather business requirements and design new insightful & analytical reports.● Automate the manual process of collecting data and generating business reports.● Design and develop dashboard and scorecards for continuous performance mentoring.● Analyze and interpret variety types of data from different sources to produce analytic reports.● Manipulate data and understands the underlying process details to identify opportunities for improvements and root cause of issue.
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Business Analyst - Project Lead
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2018 - 2019
● Analyze the current system business processes and make a recommendation.● Design new ERP system and supervise the system development and implementation.● Perform Business process re-engineering and implement technology best practice.● Lead the project team, handle a weekly meeting and provide a weekly reports.● Document & gather business requirement and set the project objectives.● Supervise the UAT (User Acceptance Test) and system integration
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Sense of Lens LLC
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Tampa/St. Petersburg, Florida Area
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Business Manager
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2017 - 2019
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Tampa/St. Petersburg, Florida Area
● Perform analysis & assessment for new market opportunity and business strategy.● Work with small business owners to develop an online presence & portfolio.● Implement marketing strategy include marketing campaign and social media.● CRM - Built & maintain relationships with clients pre & post production.● Manage business operation include booking, sales, and marketing .● Oversee sales & budget, and create analysis reports.● Mange Social Media contents creation, sharing & posts.
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Senior System Analyst
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May 2015 - Aug 2017
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KSA
● Perform analysis, design reports and queries, and make recommendations in areas that require a high level of technical competency.● Provide technical training, guidance, and resource support for end user and Departmental staff include system issues troubleshooting.● Design & Update databases and data dictionary criteria.● Assist and support Financial & Marketing departments for promotions, Vouchers and gift cards include creation, transactions, system configuration & integration.● Support and maintain server performance include data logs exporting & analyzing.● Support the CRM & Innovation team with project management; include researching & exploration innovative ideas, designing, evaluation & implementation.● Lead Business & IT Related projects as an IT project manager and ensure the efficiency of rolling out new projects.● Analyze other departments needs & requirements in order to re-engineer business processes and ERP designing & implementation.● Support other business departments with new business solution and utilize technology to better serve & achieve business objectives.
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IT Technician
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2012 - 2013
● Troubleshoot computer problems and monitor computer processing systems.● Configure computer networks and install software and hardware.● Maintain and repair computer equipment and application.● Schedule maintenance and tutor clients to use software.
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Education
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2011 - 2014University of Tampa - John H. Sykes College of Business
Bachelor’s Degree, Management Information Systems -
Spanish Consultants Language Center
Tampa, Florida USA, Spanish Language and Literature -
2010 - 2011Valencia College
Management Information Systems -
2009 - 2010Valparaiso University
Business Administration and Management, General -
Interlink Language Center
Valparaiso, Indiania USA, English as a second language -
The Oxford English Academy
English language Intensive course
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