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Ahmed Almakrani is a seasoned operations professional with extensive experience in driving business growth, process improvement, and team management. As Operations Manager at AMC Cinemas KSA, he spearheaded strategic planning, lean methodologies, and technology solutions to enhance operational efficiency. Prior to this, he held key roles at Saudi Entertainment Ventures, Landmark Group, and NeuroCare Center, where he developed expertise in leadership, team management, and customer service. Holding a Master of Business Administration degree from Southeastern Oklahoma State University, Ahmed is proficient in English and Arabic, with a strong foundation in business administration and operations management.

Experience

    • Saudi Arabia
    • Entertainment Providers
    • 400 - 500 Employee
    • Operations Manager
      • Dec 2020 - Present

      • Operations Planning and Strategy to meet organizational goals and objectives, develop and implement operational plans, strategies, and initiatives. Align operations with overall business strategy and drive continuous improvement.• Process Improvement: Identify opportunities to streamline and improve operational processes. Implement lean methodologies, automation, and technology solutions to enhance productivity, quality, and cost efficiency.• Performance Monitoring and Reporting: Establish key performance indicators (KPIs) and metrics to monitor and evaluate operational performance. Generate regular reports to analyze trends, identify areas of improvement, and communicate results to management.• Lead and manage a team of technicians and engineers responsible for the operation and maintenance of data centers.• Develop and implement operational plans and procedures to ensure the efficient and effective operation of data centers.• Develop and implement preventative maintenance programs to ensure data center equipment is properly maintained and repaired.• Ensure compliance with industry standards and regulations, including security and environmental regulations.

    • Deputy General Manager Operations
      • Sep 2019 - Jan 2021

      • Onboarding new projects and implementing and improving operations and administrative support.• Responsible for ensuring that team understands expectations and consistently meet or exceed KPI's.• Monitor and assist in training logistics shipment managers to ensure consistent operation and customer service level• Responsible to ensure all logistics jobs are managed properly as per administrative and financial internal procedures and requirements• Assist in the development of forms and tools to increase Company and operational efficiency• Manage all staff reporting to the position so as to effectively recruit, train, evaluate motivate, delegate, and monitor their activities.• Monitoring, measuring, and managing the performance and service quality of the team• Coordinate meetings with the stakeholder to discuss any type of impediments, needed resources or issues/delays in completing the task• Monitor the progress of jobs and services throughout the region - Planning, Execution, and Billing.• A systematic review of the jobs to identify any challenges beforehand and discuss the same with the team Proactive and not reactive• Establish times, places, and agendas for planning the jobs and discuss any challenges with the jobs• Develop processes, and design documentation standards, techniques, and tools to support task performance

    • Relief team Ambassador
      • Sep 2020 - Dec 2020

    • dupety general manager
      • Sep 2019 - Nov 2019
      • Riyadh

    • Manager
      • Apr 2017 - Jul 2019
      • Ksa

      • Delegated assignments to meet coverage needs and maintain store standards. • Set performance expectations for employees and implemented improvement plans to reach targets. • Promoted team-oriented culture with common sales, service, and productivity goals. • Monitored store inventory levels and ordered new equipment to prevent shortages. • Analyzed store reports to evaluate performance, increase sales, and reduce controllable expenses. • Interacted with customers on the sales floor to build rapport and offer product expertise. • Developed employee strengths to improve engagement and remain competitive.• Recruited, interviewed, and hired new employees based on strengths, preparedness, and work experience. • Prepared reports detailing item quantities, employee productivity, and sales trends and presented findings to supervisors. • Implemented loss prevention strategies to reduce shrinkage and control theft. • Oversaw daily operations with a practiced eye, focusing on efficiency, team collaboration, and process improvements. • Resolved problems, provided open communication, and recommended discipline and terminations.

  • NeuroCare Center
    • north canton
    • Intern
      • Jan 2017 - Mar 2017
      • north canton

      I was able to shadow multiple neurologists who investigates and treats conditions affecting the nervous system including the brain, spinal cord and peripheral nerves.

  • OMNI Orthopaedics
    • north canton
    • Intern
      • Aug 2016 - Dec 2016
      • north canton

      I was able to shadow Dr. Martin who is specialized in rehabilitation, pain management and neuropsychology. there I was able to gain the technics and experiences to counsel patients on a wide variety of health problems including adjustment to disability and coping with pain. also, how to perform neuropsychological exams to evaluate for Alzheimer's disease, stroke, traumatic brain injury and other brain disorders. I learn how to provide outstanding and compassionate care to the patients.

Education

  • 2022 - 2023
    Southeastern Oklahoma State University
    Master of Business Administration - MBA, Business Administration, Management and Operations
  • 2012 - 2017
    Walsh University
    Bachelors of Art Social & Behavioral Science, Social & Behavioral Science
  • 2012 - 2017
    Walsh University
    Bachelor's degree, Pre-Occupational Therapy
  • 2011 - 2012
    English Language Center
    ENGLISH LANGUAGE AND LITERATURE/LETTERS, Excellent

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Industry Focus. “Entertainment Providers”

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