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Credentials

  • Digital Marketing Certification
    Google
    Dec, 2021
    - May, 2026

Experience

  • AMLAK Capital United Real Estate W.L.L.
    • Kuwait City, Al Asimah, Kuwait
    • Assistant Sales Manager
      • Oct 2022 - Present
      • Kuwait City, Al Asimah, Kuwait

      • Reporting to the Head of Sales and General Manager.• Develop sales strategies.• Negotiates rents and terms with the tenants in accordance with company guidelines.• preparing quotations and proposals for corporate and individual clients.• Develops relationships with tenants to encourage repeat business and referrals.• Manage the sales force and provide leadership, training and mentoring.• Develop a sales strategy to achieve organizational sales.• Setting individual sales targets with the sales team.• Follow up with property managers.• Preparing a survey of the real estate market.• Track, arrange, and interpret sales figures and prepare reports.• Plan and direct sales team training.• Building a relationship with the investor and clients.• Closing deals.

    • Property(Senior Sales Executive & Customer Service Officer) Arraya center & Dar Al Awadi
      • Oct 2017 - Oct 2022
      • Kuwait

      - Handle prospective client inquiries, and provide accurate information regarding available servicesand direct to Manager - Sales and Client Service as required.- Collaborate and generate sales leads by achieving monthly, quarterly, and yearly targets and company objectives set by the Sales and Marketing Manager.- Actively cross-sell to attain maximum revenue return from all IOC Products and Services.- Provide feedback and recommendations to senior management regarding client preferences, trends, products, and price expectations.- Develop, support, and implement sales initiatives.- Develop a strong relationship with the customer and initiate negotiation of the contract- Provide excellent client service and maintain a high standard level of center operations.- Handle client complaints & clients’ needs and requests promptly.- Prepare and follow up with client’s administrative and operational requirements (invoices, receipts, contracts, and renewals)- Suggest additional services and products to clients to increase the company’s sales revenue.

    • Showroom Manager
      • Oct 2016 - Oct 2017
      • Kuwait

      - Interact with clients, vendors on a daily basis resulting in long lasting business relationships.- Streamline sales, inventory and payroll reporting resulting in improved productivity.- Summarize current financial status by collecting information, preparing balance sheet profit and loss statement, and other reports.

  • KidZania
    • Kuwait
    • Senior Sales Executive
      • Oct 2012 - Sep 2016
      • Kuwait

      - Deal with a range of customers on a daily basis and handle anything from general inquiries to complaints, either over the phone, face-to-face or online- Achieve of monthly targets assigned by Line manager related to VIP passes and other promotions- Inform customers about services that could suit them- Suggest products they may be interested and actively seek ways to maximize sales and achieve targets- Go the “extra mile” to meet targets- Approach customers and offer them advice on products to persuade them to buy- Conduct till point operations and close daily revenues in line with Company guidelines- Complete daily tasks with accuracy and in a timely manner e.g. booking in, ticketing- Deal with complaints in a patient and helpful manner- Take and record orders through a computer system in person or over the phone/e-mail- Update customer information in databases

    • Store Supervisor In-Charge
      • Oct 2007 - Sep 2012
      • Egypt

      - Manage responsibilities in the absence of the Assistant Manager.- Create a customer focused store environment through leadership and example.- Represent the company and the store in the local community.- Implement assigned company programs and activities.- Protect company assets and ensure a safe work environment by adhering to established Loss Prevention policies, programs, and procedures.

  • Toyota Egypt Group
    • Cairo Governorate, Egypt
    • Sales Service advisor
      • Oct 2003 - Jun 2007
      • Cairo Governorate, Egypt

      - Sell both new and used cars as well as finance and related product.- Demonstrate vehicles to customers, including taking them for drives.- Report to the vehicle Sales Manager on activities, reviews, and analyses.- Meet customers face to face and hold sales discussions with them.- Follow-up in-bound telephone inquiries, walk-in prospects, and emails inquiries.- Arrange appointments via Internet Leads.- Prepare car purchase packages.- Liaise with the showroom body shop to ensure that vehicle repairs are carried out quickly.

Education

  • 2005 - 2009
    Cairo University
    Bachelor's degree, Accounting and Finance

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