Bio
Credentials
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Anti-Bribery and Corruption Training
National Bank of KuwaitJul, 2020- May, 2026 -
Anti-Money Laundering Program
National Bank of KuwaitJul, 2020- May, 2026 -
Customer Protection Manual
National Bank of KuwaitJul, 2020- May, 2026 -
Fraud Awareness Training
National Bank of KuwaitJul, 2020- May, 2026 -
NBK Code of Conduct
National Bank of KuwaitJul, 2020- May, 2026 -
COVID-19 Operational Planning Guidelines to Support Country Preparedness and Response.
World Health OrganizationApr, 2020- May, 2026 -
Employee Engagement
LinkedInApr, 2020- May, 2026 -
Effective Presentation Skills
John Maxwell TeamMar, 2020- May, 2026 -
illumine training
Illumine Training...based on the belief that superior thinking leads to superior performanceDec, 2018- May, 2026 -
Filmmaking
New York Film AcademyOct, 2018- May, 2026 -
Microsoft Excel 2010 Intermediate
New Horizons Learning GroupJul, 2018- May, 2026 -
Business Writing Techniques
Partners in Training Ltd.May, 2018- May, 2026 -
iPhonegraphy
dawrat.comApr, 2018- May, 2026 -
Planning, Organizing, and Working Under Pressure
Australian College of KuwaitMay, 2017- May, 2026 -
Sitting Ducks 'Negotiation' Program
Wydner CoachesMay, 2017- May, 2026 -
The Mental Candy Program
Wydner CoachesMay, 2017- May, 2026 -
MS Excel
New Horizons Computer Learning CentersMar, 2017- May, 2026 -
Writing Skills & Working with Others
Australian College of KuwaitMar, 2017- May, 2026 -
Communications, Personal Skills, Workplace Ethics
Australian College of KuwaitFeb, 2017- May, 2026 -
PACE - Professional Advancement & Continuing Education
Gulf University for Science and TechnologyFeb, 2017- May, 2026 -
NBK Academy Wave 17
National Bank of KuwaitJan, 2017- May, 2026 -
LOYAC internship program 2016 Phase 5.
LoyacOct, 2016- May, 2026 -
Summer Internship
Ahli United BankJun, 2016- May, 2026 -
Financial Modeling Program
EYMay, 2012- May, 2026
Experience
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Kuwait
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Banking
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700 & Above Employee
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Talent Management Team Leader
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Apr 2023 - Present
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Senior Employee Relations Officer
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Apr 2020 - Apr 2023
Key responsibilities include:• Act as a liaison between employer and employee, managing relationships• Conduct exit interviews, providing quarterly exit reports • Communicate HR policies through branch & department visits• Assist with the recruitment process, providing recommendations for re-employments• Handle staff complaints• Analyze employee data and make recommendations to management accordingly• Manage a recognition program, providing awards to staff• Planning & executing events• Manage internal communications (Blogs, Emails, Instagram)
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Employee Relations Officer
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May 2017 - Mar 2020
Key responsibilities include:• Act as a liaison between employer and employee, managing relationships• Conduct exit interviews, providing quarterly exit reports • Communicate HR policies through branch & department visits• Assist with the recruitment process, providing recommendations for re-employments• Handle staff complaints• Analyze employee data and make recommendations to management accordingly• Manage a recognition program, providing awards to staff• Planning & executing events• Manage internal communications (Blogs, Emails, Instagram)
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Trainee - NBK Academy Wave 17
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Jan 2017 - May 2017
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Part Time
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Oct 2016 - Jan 2017
• Working as a barista, preparing and serving a variety of coffee drinks• Managing operations, maintaining inventories• Managing POS system, gather purchase data in order to develop forecast models and create detailed reports• Customer service, educating customers by presenting and explaining the coffee drink menu
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Internship
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Jun 2016 - Aug 2016
• Human Resource Department, worked with the Learning and Development, Talent Management & Career Development team• Anti-Money Laundering (AML), monitoring to help detect and report suspicious activities• Marketing Department, worked on improving social media accounts
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Education
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2014 - 2016American University of the Middle East (AUM)
Master of Business Administration (M.B.A.), Business Administration and Management, General -
New English School, Kuwait.
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References
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